Interviewing Techniques
Name that Patient
Effective Interviewing
Medical History
Documentation
100
guides the patient back to the relevant subject matter
What is redirecting
100
set clear expectations for this patient
What is talkative
100
I'm sure everything will turn out just fine
What is Offering false reassurance
100
immunizations, allergies, prior surgeries .past or current disorders and disease, traumatinc
What is past medical history
100
when notes are arrange in reverse chronological order with most recent visit first
What is source oriented medical record
200
seeks specific information and invites a reply in the form of one word anser
What is closed direct question
200
use open ended questions ahead of time for this patient
What is quiet patient
200
you don't drink alcohol do you
What is asking judgmental questions
200
data such as patient's name, address, DOB
What is database
200
when physicians describes how the patient's health problem will be further evaluated and treated
What is plan of care
300
clarifies key issues for the medical assistant and the patient
What is summarizing
300
providing the patient with a self assessment tool before the patient interview
What is quiet
300
Consider the environment,Establish guidelines, and begin with general questions
What is discussing sensitive topics
300
patient's occupation, hobbies,lifestyle, education, sleep habits, sexual activity
What is social history
300
method obtained through the observations
What is objecitve
400
checks the listener's understanding and interpretation of the patient's message and invites confimation
What is restating
400
ask closed questions to gather very specific datsa
What is talkative
400
technical or specialized language used mainly by medical professionals
What is jargon
400
systemic method of collection data about major body systems
What is review of systems
400
conclusion about the patient's condition or diagnosis
What is assessment
500
allows the patient ample opportunity to process what has been said and think about what he wants to say next
What is silence
500
use directive statements rather than questions
What is quiet
500
do not assume that elderly patients are hard of hearing, forgetful or senile
What is age appropriate communication
500
health information about parents, siblings and childern
What is family history
500
most efficent system for documentation that organizes date--SOAP or SOAPE
What is problem oriented medical record
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