High Reliability Organization
This industry (outside of healthcare) is often cited as having achieved high reliability.
What is aviation? Alternates: military, energy.
This term is used to describe when employees feel safe to report patient safety risks and events.
What is psychological safety?
This organization is the second most common entity to provide ASC accreditations. (most common is Joint Commission)
What is AAAHC?
This fellow got their future spouse's number by putting in an IV for them in the hospital.
Who is Jesse Yang
Who is Andrew Richter
In healthcare RCAs, this percentage of events are caused by organizational weaknesses (systems) and not individual weaknesses.
What is 80%
This evidenced-based leadership activity is recommended by the IHI to promote visiting the workplace and asking about safety.
What are Safety Walk Rounds?
This number (out of 10) describes the frequency of patients harmed in ambulatory settings.
What is the number 4?
(4 in 10 patients are harmed in ambulatory settings).
During the COVID pandemic this fellow 3D printed, painted and assembled a 5-foot long velociraptor skeleton.
Who is Christopher Valentine
This fellow was in a rock band in high school.
Who is Jeff Adams
These are two of the five Characteristics often attributed to High Reliability Organizations.
What is 1) preoccupation with failure, 2) reluctance to simplify interpretations, 3) sensitivity to operations, 4) commitment to resilience, 5) deference to expertise
This framework is used to evaluate episodes of human error and is considered balanced accountability.
What is Just Culture?
This number of patient falls that happen each year at Optum Care clinics. (number to the nearest 100).
What is xyz?
This fellow describes themself as a "thrill seeker". They love sky diving, roller coasters, obstacle racing, travel to unique destinations, cliff diving and rock climbing.
Who is Karen Seymore
This fellow collects art with an extensive array of African-American and Caribbean pieces.
Who is Valerie Green-Amos
High Reliability Organizations can demonstrate this rate of defects (also called Six Sigma DPMO).
What is 3.4 defects per million?
Under the Patient Safety and Quality Improvement Act of 2005, this structure allows member organizations to share patient safety event information with additional legal protections from discovery.
What is a Patient Safety Organization (PSO)?
These are the six domains of quality - as described by AHRQ to describe priorities of Clinical Differentiation.
What are: 1) Safety, 2) Effectiveness, 3) Patient Centered, 4) Timely, 5) Efficient, 6) Equitable.
This fellow lived in the Dominican Republic for 5 years.
Who is Elizabeth August
This fellow was once stalked by a serial killer.
Who is Laurent Adler