Patient Identification
Communication
Infection
Patient Safety
Medication Safety
100

How many identifiers are used for providing care, treatment, or services?

Two

100

What two things must you do when verifying verbal orders & results received by telephone or in person?

Write down and read back

100

How long must you wash your hands with soap and water?

15 seconds

100
Use only ______ abbreviations.
Standardized or approved
100

When should a patient's medication list be reviewed/updated?

At every visit.

200

What two identifiers can be used to accurately identify a patient?

Name, date of birth, or other unique patient identifier

200

Can critical results be left on a voicemail?

No

200

Name 3 personal protective equipment (PPE) items.

Gown, gloves, and mask

200

When are patients initially screened for falls?

Upon registration.

200

What is the process for making sure you are administering the correct medication?

Verify patient and correct medication by scanning.

300

What would you do if a patient could not speak English?

Have the patient identify their preferred language and call interpretive services

300

Who can take a critical result via telephone?

Only licensed personnel (nurse, provider, etc.)

300

At the minimum, when do items such as exam tables, equipment, etc. need to be cleaned?

After each patient use

300

What would you do if you felt a patient was at risk for self harm or suicide?

Do not leave the patient alone and notify the provider.

300

How long is a multi-use liquid medication good for after opened/punctured?

28 days (must be labeled with expiration date on the bottle/vial)

400

Who can interpret for a non-English speaking patient?

A certified interpreter (may not be family or support person)

400

What would you do if you were unable to contact the ordering provider with critical results?

Follow the Chain of command

400

What is our hand hygiene compliance goal at Sentara?

90%

400

What would you do if you identified a patient safety event or potential concern?

a. enter a Safety Report

B. Verbally contact the lead NMT.

C. Contact hospital administration with the concern

d. All are correct

Enter a safety report, and verbally contact the lead NMT.

400

What are the temperature ranges for medication refrigerators?

35-46 degrees Fahrenheit/2-8 degrees Celsius.

500

When can a minor give consent to treat for themselves? (Select all that apply)

Pregnancy              STD testing &/or treatment

Drug or substance abuse       Legally married

Emancipated        with a signed note

1. Pregnancy

2. STD testing &/or treatment

3. Drug or substance abuse

4. Legally married

5. Emancipated

500

Critical results must be communicated within ______ to a licensed provider.

1 hour

500

When must hand hygiene be performed using soap and water? 

First and last wash of the day and when hands are  visibly soiled

500

What are some steps to ensure patient safety with patients on gurneys? (select all that apply)

Have the patient sign a confidentiality agreement

lower the bed to the lowest position

have the patient wear socks

have the siderails in the up position


lower the bed to the lowest position

have the siderails in the up position

500

What are the 5 rights of medication administration?

1. Right patient 

2. Right drug

3. Right dose

4. Right route

5. Right time

6. Right reason

7. Right documentation

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