Patient Safety
The patient "Transfer of Care Communication" from the province
What is a Health Snapshot?
An audit that is completed to ensure the client file is current
What are chart audits?
Involving the patient and their "family" in decisions regarding their treatment. Note: "family" can be any support person identified by the patient
What is person centered care?
The best way to find cuts you never knew you had
What is Hand Sanitizer?
The process of assessing health care organizations against standards of excellence
What is the accreditation survey?
The individuals responsible for patient safety in our Health Services departments
Who are all staff members?
An audit that reviews the medications for expiry dates, high alert medications, and removes unnecessary medications
What is a pharmacy audit?
The survey measuring patients perception of patient safety and care at their institution
What is the Client Experience Survey?
The program implementation that occurred from April to December 2016 in all CSC regions and is in all institutional health services
What is the EHR (EMR, OSCAR, OHIS)?
The act of following a patient's progress through the health services system to identify gaps and provide recommendations
What is an episode of care?
How we ensure that we are providing care to the correct patient
What are two client identifiers?
The audit to monitor suicide/self harm/mental health monitoring communication and documentation
What is the CD843 audit?
The survey that measures staff perception of patient safety at their institution
What is the Patient Safety Culture survey?
Using this type of equipment aids in stopping the spread of infection
What is Personal Protective Equipment (PPE)?
Observe regular working day activities, ask questions of both staff and patients, listen, review files and documents, documents their findings
What do surveyors do when reviewing health services?
A form used to report events that could lead to harm or did result in harm
What is a Patient Safety Incident reporting form?
The process of obtaining the best possible medication history in conjunction with the patient, and putting forward to the doctor for review and ordering
What is a medication reconciliation?
The completion of a Best Possible Medication History, the 1244, and other identified medical concerns in conjunction with the client
What is the intake interview and assessment?
CSC policy to provide a workplace free of harassment, violence and discriminatory behaviour
What is the Workplace Harassment and Violence Prevention Policy?
Relax and be yourself, be prepared to be observed as you do your work and help them navigate health services, know where to find policy and guidelines, share successes and challenges
What do you do to prepare for the accreditation survey visit?
Events that are scored 12 and over
What are patient safety incidents reported to RHQ and NHQ?
The verification of proper infection control practices to prevent the spread of infection
What is the hand hygiene audit?
The location the facts, supporting information, and treatment information is recorded.
What is documentation on the patient file?
"Press play on Safety Conversations" focusing on safer care of older adults through safety conversations and actions.
What is the theme of Canadian Patient Safety Week 2022?
Instruments used by Accreditation Canada to give staff and client input on their institution's health services
What are the Worklife Pulse Survey, Patient Safety Culture Survey and the Client Experience Survey?