Eye Terms/Triaging
Where the pupil size is purposefully increased to allow the doctor to fully examine the health of the optic nerve and retina.
What is a dilated exam
Who is our Cataract Lead technician here in The Villages?
Who is Chelsea Cortez
The BCBS Federal Plan starts with what letter?
What is R
Refraction recheck appointments should be tasked to what two technicians?
Who is Emily Padro & Radihka Mann
What type of yearly eye exams do we not preform here at St. Lukes?
What are Routine Eye Exams
Used to detect areas of vision loss caused by Glaucoma, diabetes, hypertension, head trauma, brain tumor, or stoke.
What is the Humphrey Visual Field
The three people who take care of incoming referrals, scheduling referred patients and maintaining relationship with outside providers.
Who are Nikki Pons, Alisa Fambrough & Alexis Hawersaat
The United Healthcare policy that starts with the number 3, should be entered in the insurance tab as what type of policy?
What is AARP Supplement Plan Secondary ONLY
Double vision and patients with prism can be scheduled with what two providers.
Who is Dr. Matthew Causey OD & Dr. John Gooch MD
If a patient asks you how many surgery cases does Dr. Ireland preform in one day; what is your response?
What is it varies from day to day.
Clouding or loss of transparency of the natural lens of the eye as a result of tissue breakdown and protein clumping.
What are Cataracts
Who is The Operations General Manager of
The Villages?
Who is Heidi Ressler
How many days out should a Humana Gold Plus patient be scheduled?
What is NEVER, we do not accept Humana Gold Plus
When scheduling an appointment, what are the four fields we need populated to meet our MIPS each year?
What are SS#, PCP, Patient Portals & Email.
What is the self pay price for conventional cataract surgery?
What is $2750 for the 1st eye & $2500 for the second eye.
This occurs in 1 out of 3 people who have had Cataract surgery and is a cloudy layer of scar tissue that forms behind the lens implant; symptoms include blurry/hazy vision, glare from lights.
What is PCO, Posterior capsular opacification
Who are the two RNs on the ASC side that are in charge of Medical Clearances?
Who is Jackie Corrigan & Gail Ridley
Which insurance plan does Dr. Horesh NOT accept?
Cigna
What is Empire
Emblem
Humana
What are the two difference between Thursday's yellow appointment slot vs Friday's yellow?
Medicare vs Commercial insurance
same day YAG vs different day
This question has two parts; How long do I need to have my soft contacts out before a cataract evaluation? Hard contacts?
What is 3-7 days. What is 6-8 weeks.
The test patients use to check their macular degeneration on a daily basis.
Amsler Grid
Who is the OD that is starting in June here in
The Villages?
Who is Dr. Patrick Miranda.
A patient who has BCBS insurance who is being scheduled for their next injection, should be scheduled out how many days?
What is 29 days.
28 days for any other insurance
This question has two parts; How long are cataract evaluations good for? How long are medical clearances good for?
What is 90 days. What is 30 days.
This question has two parts; If a patient asks for a copy of their medical records; per HIPAA, how long do we have to release them? and Who is the only doctor that must sign off on records prior to release?
What is 30 business days. Who is Dr. Ireland.