Program Expectations
To simplify how patients get on and stay on therapy
What is the CRx Mission
Transgenic Goat
What does TG in TG Therapeutics Stand for ?
Call Miner
What is the system used to audit calls?
SSO Prod
What is the sign in for the CRM?
Cardigans
What is the CRx Cafeteria called?
One lunch 30 min, 2 breaks 15 min each
How many and how long are your lunch and breaks?
Ublituzimab
What is the generic name for Briumvi?
Soft Audit
What type of audit do you start out on when first starting on the program
Split Fax
What is to use when a fax contains more than one start form?
Peloton bikes
What kind of bikes are in the CRx gym?
Training = Five9 Reason code
What Five 9 status should I be in now?
Access and Reimbursement Manager
What does ARM stand for on this Program?
Peer to Peer Coaching
What does QA have in place to support team members and help them improve scores, skills and performance
Clinical Details
Where is the amount or dosage of Briumvi entered into the CRM?
Not the 1st, 2nd, 3rd, or 5th
What floor is Briumvi Patient Support located?
Vent up, not out
What is the best thing to do when upset (angry, frustrated, ect)
B-cells
What cells does Briumvi destroy?
95%
What is the CRx standard to meet or exceed for your QA score
Salesforce
Phone Room
Where do I go if I need to use my cell phone?
Observing another employee closely throughout their workday to learn about their role, responsibilities, and how they perform their tasks
What is shadowing
Day 1- 150 mg, Day 15 450 mg, 6 months- 450mg
What is the correct dosage for Briumvi?
Auto Fail
What score would you get if you do not verify HIPAA?
Customer Relationship Management
What does CRM stand for?
Coffee, Microwave, Fridge
What can I find in the kitchenette on my floor?