Anytime Pay
Payment Processing
Bonus Troubleshooting
Step Plan
100

An employee asks how much of their earned pay they can access through ATP. What do you tell them?

up to 75% of eliginble earnings

100

What is the scheduled pay date for weekly and bi-weekly employees at Amaozn?

Friday

100

True or False

A Class F employee who has been working for Amazon for 5 years consecutively is eligible for a $3,000 USD lump sum bonus payment. 

False 

100

How long does it takes for data to feed from People Portal?

24 to 48 hours

200

Which pay card must you direct new ATP users to obtian?

US Bank pay card

200

How many business days before the pay date should an employee update their direct deposit account for it to take effect on that pay date?

6 business days

200

What is the name of the tools that is used to confirm an employee bonus?

Payroll Runway Tool and People Portal (Create Additional Pay tab)

200

What are the main filters that should be used when using the Step Plan Service tool?

Country, Employee Class and Employee ID

300

What does NGR stand for when explainign ATP calculations to employees?

Net-to-Gross Ratio

300

True or False

An employee with a single account set to "Partial Amount" in distribution preferences can receive an off-cycle reissue without any changes to their account settings.

False

The account must reflect as Full Deposit. 

300

True or False

An employee bonus is paid on the Effective Date of the Bonus on the Payroll Runway tool.

False

300

True or False

We are not allowed to provide Step Plan Information to the HR if they call in requesting information.

False

400

An employee asks when they'll receive their ATP Funds. What is the correct timeframe?

Within one hour

400

True or False

When an employee receives multiple paychecks on the same day, taxes are withheld separately and evenly on each check due to IRS requirements. 

True

400

An employee saw RFL Hire Bonus on their paystub. What type of bonus was issued the employee?

Referral Hire Bonus

400

Which employee classes have a Single Rate Pay Plan?

Class M

Class W
Class S

500

An employee wants to repay their ATP Overpayment for $549.00 in one lump sum. What do you tell the EE?

You can send an email to the GERM Team via email to evaluate the options. 

500

Which tool is used to confirm where an employee Paper Check was mailed?

Split Wrap

500

In what instance would an employee may be obligated to replay the unearned portions of their bonus.

An employee who terminates before their two years anniversary.


(Sign-on Bonus Repayment)

500

Charles pay rate increased from $18.00 to $22.50 effective August 11th, 2024. On which paycheck would the increased rate reflects?

August 23rd, 2024 paycheck. 

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