IP Flex
What piece of information from the previous carrier is needed to start porting process?
Billing Telephone Number
What are the main 2 systems to track MoW?
Lighthouse and WorTrack.
If customer wants to cancel an order, who would you go to?
Customers are able to cancel order by themselves.
Is TTU required?
Yes.
Mention 2 systems usted to track MoW?
Lighthouse, Athena, WorkTrack.
After ADI or AVPN installation, how long does it take to have IP Flex implementation completed?
Regularly, 2 weeks.
Who handles MoW CNR's?
Order Manager
What is the timeframe for minor, major and complex build?
49 to 60, 60 to 90 and 90+.
SD-WAN communicates:
Location A -- Flexware -- Location Z
True or false?
False.
What are 4 tools that can be used to track ASEoD?
CANOPI, ASEdb, OMX, GRETA.
Documents needed for porting process.
CSR, LOA, MDS.
How is ADI for MOW orders called?
ADIG
Once the physical implementation process is complete, what is the timeframe for technical process?
22 Days.
Name the person in charge of network and engineering design.
SDN Expert Engineer.
When in EFMS, where do you click to see on notes?
SOTS Log.
How long does the Order Creator takes to complete ordering?
7 days.
What is the PTT?
Post Telegraph and Telecommunications - Local Telco Provider
Business portal to submit, cancel orders, bandwidth is adjustable, no order manager.
Explain what SASE is.
Secure Access Service Edge - Security solution that helps to monitor sites and network.
You are opening an AERO ticket because your FOC was missed. What would you choose under 'Request type'?
New PON.
What is/are IP Flex's milestone/milestones?
There is only one. FOC (Firm Order Delivery).
What's MoW process called for FOC?
Site Visit.
Your infrastructure was completed earlier than expected and now, you want to change your installation due date. What system should you use to accomplish this?
CANOPI.
How many people have access to SASE from customer's side?
Only 1 person allowed.
OMX, GPS, FOM.