Park
How can you tell if a pay lane is open?
Open sign, light on, cashier standing there
Explain the "Place" step of the paying for a purchase process
Place or set what you want to buy on the counter/conveyor belt
When will the cashier tell you the total?
after they are done scanning all your items
Can you put your debit card in the machine before the cashier is done scanning your items?
yes, but you finish the 3rd step after everything is scanned
Explain the "Pick-Up" step of the paying for a purchase process.
pick-up or take your bags with the items you bought out of the store
What would a sign say in a store that would help you know where to line up to pay?
Line up to pay here, line starts here, pay here, etc.
If you brought your own shopping bags, where do you place them?
on the counter or conveyor belt with your items
What should you do if you don't have enough money to buy everything you want to purchase?
tell the cashier what item(s) you will not be buying
What does it mean to "swipe" a debit card?
slide the black stripe along the edge of the debit card machine
What are the 3 bag options available to customers?
paper, plastic, your own bags (cloth)
What is one positive of using a self-check out lane?
faster, less interaction with a cashier
Where do the dividers go on the conveyor belt?
before and after your items
What can you expect to get after you pay for a purchase in cash?
your change and receipt
What is a PIN?
4 digit number special to the debit card (special identification number)
Where should you look when picking-up your bags?
at the counter
How much space should you put between the end of your cart and the person in line before you?
3 feet
Where do you put your shopping basket after your items are on the counter or conveyor belt?
under the conveyor belt or give to cashier
Where can you look to find the cost of your purchase?
on the computer screen (bottom/corner), on the display, on the debit card machine
What are the 3 questions you will be asked when using a debit card machine?
Cashback?
Pin
Approve the total
Where do you put your bags once they have your items?
carry with hands, in basket or in cart
Can you go in an Express Lane (15 items or less) if you only have a pack of 24 rolls of toilet paper?
Yes, you only have 1 item to buy.
How do you know where to place your items when everyone who needs to pay is standing in 1 line at a store?
wait for cashier/store employee to wave or tell you where to go
Where should you count your money before handing it to the cashier?
on a non-moving surface, not on the conveyor belt, on the counter
Why might a debit card be a better option for someone when they are making a purchase?
faster, no need to count money, less opportunity for a mistake, tracks purchases
After you put your bags in the cart, where should you look?
back at the counter to make sure you got everything