Tools
Money
R Codes
IBOSS
MSC
200

This is where we can see the Verify Merchant Card

What Is Salesforce?

200

This is the typical processing fees for ACH, e-invoice CC, card reader, and keyed-in cards. 

What is

1% ACH

2.99% e-invoice CC

2.5% card reader

3.5% keyed-in cards?

200

Account closed reject code. 

What is R02?

200

This section holds all history of payments processed. 

What is Transaction Summary?


200

This is used to identify the merchant's QB Payments account. (*hint: every product has a ______ to tell which account is who's)

What is Merchant ID or MID?

400

This tool is best for verifying the Realm ID attached to a Payments Account

What is Payments CSR?


400

This is the Daily Return Check fee. (*hint:CWR)

What is $10?

400

Payment stopped reject code.

What is R08?

400

This page shows the general overview of the account. (*hint: where to see FOH/holds)

What is Monetary Balance?

400

This is what MSC is used for. 

What is Processing Payments? (Facilitating money movement from a merchant's client to the business for products/services rendered)

600

This tool is used to check user permissions for GoPayments

What is OII?

600

This is the Daily ACH Bank Reject fee. (*hint: RTN)

What is $25?

600

Customer Advises Not Authorized reject code.

What is R10?

600

This section shows the account fees and processing rates. 

What is Entitlements?

600

This is the path you take to process a card payment in MSC. 

What is Processing Tools>Charge a card?

800

This tool is where we can see more information about an email your cx received for a Returned Item Notification.

What is IBOSS?

800

This is the Instant Deposit fee. (*hint: percentage)

What is 1.75%?

800

Non-transaction account reject code. 

What is R20?

800

This section shows the Risk team's activity and notes. 

What is Activity Feed?


800

This is path a merchant uses to self serves to close a payments account. 

What is Account>Account profile>Close account?

1000

This is the "tool" you use when a Risk Review is out of SLA. (*hint* think of all the tools we were introduced to in Payments Expert Tools module)

What is Escalations?

1000

This is the Monthly Service Fee. 

What is $20?

1000

Invalid company identification reject code.

What is R21?

1000

This tab shows where Trace IDs can be found.

What is ACH?

1000

This can be downloaded and printed for the end of year. 

What is a 1099K?

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