PayPal
PayPal Current CEO?
Who is Dan Schulman
Referred to as the "don" of the PayPal Mafia
Who is Peter Thiel
The percentage of Phone offered, Email offered and Live Chat Offered in comparison to transactions. Transactions are based on user to user transactions and rolled up by country and region (also globally).
What is Contact Rate
What Color is the Sky?
What is Blue
Confinity founded on the premise of low-cost, almost effortless digital payments for consumers and businesses
What is December 1998
PayPal finish on the best places in Nebraska to work list in 2021?
What is 4rth
PayPal engineer who co-founded YouTube ?
Who Is Steve Chen
Loyalty metric based on customer feedback as to how likely they are to recommend PayPal. The feedback is determined on an 11 point scale based on survey responses resulting from a contact to PayPal Customer Service.
What is NPS
Name of PayPal's New Data Warehouse
What is Google Big Query
PayPal is sold to eBay for $1.5 billion, in a highly touted "marriage" between digital auction and online payment services.
What is October 2002
Stock Price 5 years ago? (+- $5)
What is $38
Location of the first Nebraska PayPal Team founded 1998 (City)
What is Ceresco, Nebraska
The total amount of time spent by an agent to handle a phone call segment. The time includes talk time, hold time, and ACW time.
What is Phone Answered Handle Time (AHT)
Third (3) Planet from the Sun?
What is the Earth
PayPal rolls out is a new mobile payment platform, PayPal Mobile, allowing customers to pay via PayPal through their smartphone devices
What is April 2006
Stock Price EOD September 9th
What is $286.88
Percentage of contacts where the customer subsequently contacts PayPal within 4 days on any channel, and where the contact is considered a measurable opportunity.
What is RCR
Greatest Female Rock Vocalist of All Time
Who Is Ann Wilson (Heart)
Two tech giants split with the end result that PayPal was once again a single, publicly-traded company. The company's market value crests instantly creating an army of PayPal millionaires.
What is July 2014
Where did Dan Schulman go to college?
What is Middlebury College
Founder and Chief Technology Officer at PayPal?
Who Is Max Levchin
(Contacts Handled - Transfers - RCR Recontacts)/Contact Controllable Hrs. Last 5 days are excluded for metric maturity.
What is CCPH
Coffee - Yes or No?
What is Yes - Duh
The founders ditch the Confinity name and officially change it to PayPal
What is June 2001