Customer Service
Compliance
SPS/Time and Attendance
PSAG
General CPS
100
What are typical payroll issues?

What Overpaying or underpaying Employees?

100

The ___________ is an the amount on box 1 of the employee's W2

What is The taxable gross?

100
Most companies use a _____________ to keep track of an hourly wage employee's hours.
What is a time card?
100
An amount of money paid to employees at a specific rate per hour is a _______
What is wage?
100

The individuals who prepare the payroll at CPS are called ________

What is payroll Rockstars?

200
An employee paid 1 1/2 times the regular wage is paid at an _____________.
What is overtime rate?
200

___ ____ are one example of a post-tax voluntary wage deduction in Illinois

What are union dues?

200

Correction to a previously closed time period

What is a historical correction?

200

Compensation employees may receive upon retirement or resignation from CPS

What is a grandfather sick day payout?

200

"Twenty-Six"

What is the total number of Pay Periods?

300

A great resource to payroll specialists for payroll-related questions.

What is The Payroll Knowledge Center?

300
Taxes paid by the employer to provide funds for workers who are temporarily out of work are ______________.
What is Unemployment taxes?
300

Due at 2:00 pm on Wednesday during payroll closing week.

What is managers' timecard approval?

300

Refers to Errors, warnings, and Information in payroll reports.

What is an Exception Message?

300
The most common payroll cycle?
What is biweekly pay period?
400
The amount of money actually received by the employee after all deductions are subtracted is called the ________.
What is net pay?
400
Which tax is paid by both the employee and the employer?
What is FICA tax?
400

A ______- _____ ______ is entered by employees when a swipe is missed. 

What is a self-service request?

400

_____ _____ is a salary paid to employees when hourly rate changes are backdated

What is a retroactive pay?

400

The person in command of the ship?

Who is Hilda Flores aka "The Captain"?

500
The _______________ is the total amount earned by the employee in the pay period.
What is gross earnings?
500
The ____________ account is used to record the total of the employer' payroll taxes.
What is Payroll Tax Expense?
500

External System used to submit stipends, OST, summer work and bonuses. 

What is the Supplemental payment system (SPS)

500

______ ______ is an additional payroll run to back out previously confirmed transactions. 

What is a reversal payroll?

500

________ are the different groups employees are staffed into depending on their job title and work schedule

What are paygroups?

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