Intro. to Management
Participates in the business through analyzing their competitive environments, and plan, organize, direct, and control the operations of their organizations
Managers
Which element of a SWOT Analysis is this: Having extremely loyal employees and a low turnover rate.
Strength
Increasing sales by 4 percent in the next eight months is an example of what kind of goal?
Short-Term
Which type of skills are needed to understand and work well with people in the workplace?
Human Relation Skills
Which type of manager spends most of their time working with and supervising the employees who report to them?
First-Line Managers
An organization's share experiences, stories, beliefs, and norms.
Corporate Culture
No use of technology for this question. What is the only state with a one-syllable name?
Which of the following refers to a person's ability to think in the abstract, to diagnose and analyze different situations, and to see beyond the present situation?
Decision-Making Skills
No use of technology for this question. How tall was Abe Lincoln? Closest answer wins!
6 feet 4 inches
James feels he is constantly interrupted by phone calls, making it difficult to get other work done. He has decided to schedule blocks of time when he will return the most important phone calls, allowing him to better concentrate on other work that needs to be done. Which of the following is James using to manage the constant interruption of phone calls?
Time-Management Skills
Which type of manager is responsible for implementing the strategies, policies, and decisions made by top managers?
Middle Managers
What two features of a SWOT Analysis examine the internal factors of a company?
Strengths & Weaknesses
After meeting with his manager, James has created a series of plans for each day, week, and month for his front-line managers. Which of the following is James sharing with his managers?
Operational Plans
Two of Owen's managers are trying to access the same product line at the same time, each claiming their work is more important. Owen set up a meeting with both managers to try to determine potential solutions. In this scenario, Owen needs to act in the role of
The Disturbance Handler
Which level of management depends most on conceptual skills?
Top Managers
Which function of the management process is used to monitor and ensure the organization is meeting its goals?
Controlling
No use of technology for this question. The closest answer wins! How many ways are there to make change for a dollar?
293 ways!
When the finance department has a goal of a 3 percent increase in return on investment in three years, what type of goal is the organization setting?
An intermediate goal
How can organizations best deal with emergencies requiring immediate response?
Crisis management plans
List three job titles of someone who would be considered a first-line manager.
Supervisor, office manager, project manager, group leader, sales manager
What are the four pillars of management?
Controlling, Leading, Organizing, Planning
When conducting a SWOT analysis of an organization, what is a question that can help management brainstorm for the strengths section of the analysis?
What does the organization offer that makes it stand out from other organizations?
A strategy by which managers in specific areas decide how best to achieve corporate goals through productivity.
Functional Strategy
Which element of management is being utilized when using computer forecasts to determine possible outcomes of an intended change?
Contingency Planning
Technical, Human Relations, Conceptual, Decision-Making Skills, Time Management Skills