PBREG

Registering Coverages

100

We can go here in Epic from the Registration screen to add a coverage

What is Pat Guar and Cvg?

200

The left side of the screen in Epic is called this

What is the storyboard?

300

We need to always have this button selected to see ALL of the coverages on a patient's registration

What is Show Ineffective Coverages

400

Coverage needs to be verified in epic this often

What is every 30 days?

500

We can use this option in Epic to verify coverage if the Epic response is taking too long and we verified via OneSource and/or the portal. 

What is "override Query"? 

Updating Coverage Information

100

When updating the COB (coordination of benefits) on a patient's registration this is also known as..

What is "FO" or "Filing Order"? 

200

A coverage with "Sp" in front of it means this

What is "special" for Workers Comp, accident, etc.

300

This keyboard shortcut in Epic automatically enters a date that is one day before the end of the month

What is ME-1?

400

This is one way to update the filing order on a patient's registration

What is the blue arrows or the egg carton?

500

A patient calls and informs us they have switched jobs and needs to update their coverage, we need to do this

What is add the coverage and update the filing order.

Adding New Coverage to an Existing Patient Record- Combination Plan

100

This prefix needs to be in front of the member ID number for the Hospital billing coverage. 

What is NYC?

200

This plan is registered as one plan in Epic but contains two parts: Hospital Billing and Professional Billing

What is BCBS GHI Composite?

300

A patient got a new job and their current coverage has ended. We will need to do this next in Epic

What is terminate the coverage with the termination date and add the new coverage?

400

A patient works for New York City. She will most likely have this coverage.

What is BCBS GHI Composite?

500

When looking at the insurance card we can identify if this is a composite plan by.. 

What is the Network: GHI CBP, the city of New York seal on the corner, or the member ID number?

Editing Terminated Coverages and Hiding Coverages

100

True or false: A coverage CANNOT be reactivated once it has been terminated in Epic. 

What is FALSE?

200

This keyboard shortcut will automatically populate the last day of the month in Epic. 

What is ME?

300

After adding or terminating coverages we always need to do this after.

What is update the FO?

400

The difference between hiding a coverage and terminating a coverage is ___

Terminating a coverage means the patient once had that active coverage and it is no longer active. Hiding a coverage means the patient never had that coverage and it was added in error/by mistake.

500

This date is used to hide a coverage

What is 01/01/1900?

Appointment Desk and Referrals

100

This type of referral is when a patient is referred from a non-NYU practice to an NYU provider

What is incoming?

200

This option is typically selected by front-end staff to help CS and AR teams when a patient does not want insurance to cover a service or visit.

What is DBI (Do not bill insurance)? 

300

In the appointment desk, if I see a green filled in circle with an empty check mark this means

What is authorization has been obtained?

400

To access the referral shell in Epic we will select a future appointment and scroll down to this color card

What is "Linked Authorizations"?

500

This section allows us to view the authorization team's documentation from the payer, tests, orders, and screen captures. 

What is "Notes & Communications"?