Demand States Payroll/Terminations
Where should final time off pay cases be sent?
Retail Payroll via Salesforce
A FSM calls to inquire about Paid Parental Leave. Does he or she qualify? If so, how much is he or she eligible for?
Yes - 4 weeks
Where can information on Bereavement Leave for retail be found?
Team Member Handbooks
I am a Retail Store Support Employee, what system do I use for Time Tracking?
Workday
Who supports the US O&O Process?
O&O Budapest
Workers must receive a breakdown detailing their final pay (pay statement). What two ways can this be sent?
It's mailed, and it can be emailed if requested by the employee.
Who manages LOAs for Core and Retail employees?
Sedgwick handles LOA for Core employees and PDS Houston handles LOA for Retail employees.
When are AMPM employees eligible for paid Bereavement Leave?
After 30 days of employment.
Where can I triage a case for Reflexis Time Issues:
PDS Houston
Country Delivery Retail – US
Squad Retail
ROO Store Ops Systems & training
ROO Store Ops Systems & training
What is ATTIC used for?
ATTIC is BPs document repository. It houses old, archived employee data such as an employee’s contract or expat letter of assignment.
What is the purpose of the Wisely card for Demand States?
The purpose is in case the employee is termed, they can receive their payout quickly and on time if case is handled appropriately.
What's the difference in STD for Core vs. Retail employees?
Core employees' STD is paid out by bp. Retail employees' STD is paid out by New York Life.
Where can a manager find information on Bereavement leave for a Core employee?
There is no formal policy. The manager can refer to the US Excused absence guidelines
I am a store-based employee. Can I request leave in Workday?
It is preferred that the line manager submit it on behalf of the employee to the People Care team. However, the employee can also submit the leave to us themselves.
If a Partner sends in a request for a promotion or a lateral move, who should that go to?
O&O Houston
What is the proper Subject line for a Demand State termination case?
URGENT – Demand state (insert state) Termination
What is the first step in the process for initiating Paid Parental Leave?
Requesting FMLA - Core submits a request in WD & Retail submits a request via a SF ticket.
When are Thorntons non-management employees eligible for paid Bereavement Leave?
After 1 year of employment
As a GSR, where can I view my time off balances?
Workday and Reflexis
For US Employees, once a level 2 vetting request form is filled out, where should that case be triaged?
O&O Budapest
During a Voluntary Termination for California, how long after separation should it take for all outstanding allowances to be processed to the employee?
72 Hours
Are recognized paid holidays deducted from an employee's parental leave balance?
No. If a recognized paid holiday occurs during the paid parental leave period, the day of the holiday will be treated as a holiday day.
How many total days of Bereavement Leave does an eligible Retail CA employee receive for the death of an immediate family member?
5 days - 2 paid & 3 unpaid
I use Workday Time Tracking and am having issues with my timecard. Who do I contact?
Your local timekeeper
A Partner needs to manage move an employee due to a legal reason. Who should that go to?
O&O Houston