VA & Community Eligibility
Navigating the VA System
Barriers & Health Education
Case Management & Coordination
Legal Aid & Housing Barriers
100

This document is the primary evidence needed to prove a Veteran’s military service status for SSVF eligibility.

What is a DD-214?

100

This acronym stands for the primary medical system managed by the VA for Veteran health.

What is VHA (Veterans Health Administration)?

100

Because of a lack of refrigeration, a veteran experiencing homelessness may struggle to store this type of medicine.

What is insulin (or refrigerated medication)?

100

The primary, ultimate goal of all SSVF services.

What is Housing Stability?

100

This common legal issue involves the formal process of a landlord removing a tenant and is a primary focus for SSVF legal aid.

What is an Eviction?

200

For Rapid Re-Housing, the Veteran must be considered this, meaning they are staying in a place not meant for human habitation or a shelter.

What is "Literally Homeless"?

200

These community-based locations allow Veterans to receive care closer to home rather than travelling to a main VA Medical Center.

What are CBOCs (Community-Based Outpatient Clinics)?

200

This "invisible wound" is one of the most common mental health struggles among homeless veterans.

What is PTSD (Post-Traumatic Stress Disorder)?

200

This model allows rapid re-housing to be provided regardless of a Veteran's perceived barriers, such as sobriety.

What is Housing First?

200

Legal aid can help a Veteran apply for this to change their military record, potentially opening doors to VA health care and other benefits.

What is a Discharge Upgrade?

300

This database allows SSVF staff to check if a Veteran is already enrolled in VA healthcare.

What is SQUARES?

300

This specific VA program provides permanent housing and case management for homeless veterans, often paired with SSVF.

What is HUD-VASH?

300

A Health Care Navigator should assist a veteran in creating a plan to address this, which is a major barrier to keeping medical appointments.

What is transportation?

300

All direct staff should document all client contacts in this system.

What is HMIS (Homeless Management Information System)?

300

SSVF legal funds can be used to help Veterans restore this essential document, which is often a barrier to both employment and housing.

What is a Driver's License?

400

To be eligible for SSVF, a Veteran must be discharged under conditions other than this.

What is Dishonorable?

400

If a veteran is not enrolled in VA care, a navigator helps them get registered with this department to begin the process.

What is Enrollment and Eligibility (or Business Office)?

400

In addition to mental health, this common physical health issue resulting from noise exposure during service often requires special equipment.

What is tinnitus (or hearing loss)?

400

This approach starts with minimal assistance and increases interventions as needed.

What is Progressive Engagement?

400

These four legal issues are among the top 10 unmet needs for homeless Veterans that SSVF legal services aim to address.

What are evictions/foreclosures, child support, outstanding warrants/fines, and driver's license restoration?

500

These are the three, or sometimes four, types of discharge status that allow a veteran to receive SSVF services (assuming they are not dishonorable).

What are Honorable, General, Under Honorable Conditions, and sometimes Other Than Honorable (OTH)?

500

Navigators act as a liaison between the SSVF grantee and this specific VA medical network to coordinate Veteran care.

What is the VHA (Veterans Health Administration)?

500

When a Veteran is not eligible for VA healthcare, the HCN must connect them to these, such as Medicaid, Medicare, or charity care.

What are community resources?

500

This is the term for a temporary, 24-hour setting designed to help a veteran stabilize before transitioning to permanent housing.

What is a shelter (or transitional housing)?

500

This specific, intensive legal advocacy method is often used to help disabled veterans obtain SSI/SSDI benefits.

What is SOAR (SSI/SSDI Outreach, Access, and Recovery)?

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