EPIC TRAINING
PRE-WORK
Call in/PTO Policy
AUTH/ Referral info
External vs Internal/ info
100

Where do you go for epic training? 

MHU ONLINE

100

Where do you go to access the EPIC pre work?

MHU online


100

When you need to request PTO who do you email?

Jessicca
100

what is the only CPT code for BCBS

 99244

100

what dates are set for Mandatory OT

04/27-04/28-05/04-05/05

200

Per Epic How many days before your scheduled training does your pre work have to be completed?

Per Jessicca How many days before your scheduled training does your pre work have to be completed?

 2


4

200

How Many Prerequisites courses does PRE 100 have?

5

200

Why is Calabrio automatically denying all PTO request?

You have to email Jessicca before submitting in calabrio 
200

what insurances possible need an auth

Aetna HMO, BCBS HMO, UHC

200

what code is to be used when a patient declines a referral

009

300

How many total training classes will there be?

Three

300

How Many Prerequisites courses does RFL 100 have?

3

300

Do you put the request in Calabrio before or after getting approval from Jessicca

AFTER


300
if we are unable to obtain an online referral what do should we do next?

Call the insurance company/ yes! wait on hold 

300

what code do you use if the none of the OON reasons are appropriate for the use of other external

008

400

who can name the training classes?

PRE100

RFL100

CCM 100

400

How Many Prerequisites courses does CCM 100 have

0

400

if you have an unexpected absence what do you do?  

Call Jessicca, if she does not answer leave a voicemail

400

if the patient's insurance is listed as BCBS in Athena and UHC in referral management, what do you do?

.....

400

Do you place the NPI number in other internal or other external and where do you list it

other Internal/ last line of instructions to staff

500

How long will each training class be?

Pre 100 - 4 hours

RFL 100 - 4 hours

CCM 100 - 2 hours

500
After the pre work...what do you have to complete?

The assessment

500

if your electricity, or wifi goes out what do you do?

Notify leadership with in 5 minutes, report to beechnut within the hour.


500

How many days past the date of service can you backdate an authorization online? 

5 days

500

when is the Mandatory onsite for your region

04/01-04/03-04/08-04/10

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