ADP
Office Flow
Scheduling
Specialty
MISC
100

What does ADP stand for? 

Average Daily Production

100

Who does the pt interact with very first?

1st? 

2nd? 

Last?

Front desk,

Assistant

Hygienist or Dr.

Front desk 

100

What is considered HP ? 

Crowns, multiple fillings, Bridges(:

100

Does Ortho offer same day starts?


YESS and they love it! 

100

What does NDL stand for? 

Non doctor labor

200

What can help your Dr. achieve ADP everyday? 

same day, making sure everything is on the appt correctly.

200

How can we double check a pt has all their appts scheduled? 

The bottom of the care slip. (Open dental under the pt tab)

200

Where is a good place for a crown seat to be scheduled? 

At the end of a filling/ crown appt. Start of a new pt. 

200

How long should a molar Retreat for endo be? 

130 minutes 

200

What can you find under the "list" Tab in open dental

Recall, Confirmations, planned tracker, unscheduled, ASAP. 

300

What is your Drs. ADP? 

Dr. Smyth 2,500

Dr. Kobe 1,500

300

What appts should every pt have before leaving our office?

RECALL !! 

Treatment 

Specialty 

300

What is the Platinum scheduling strategy ?

ROCKS, Pebbles, Sand

300

How long does OS need for wisdom teeth ext if the pt is between the ages of 14 and 24?

30 minutes(: an hr if 25 and older!

300

How many days does the lab need to make a single crown? 

10 days

400

What is your Hygienist ADP's? 

Liz $ 1,200

Heather $700.00

400

what is the 5/ 10 rule? 

within 5 feet greet the pt verbally

within 10 make eye contact and smile(: 

400

Dr. Smyth has a patient has a crown on tooth #5 and a couple fillings.  #3MOD, 4 MO, 29 DO

Can this be completed in one appointment?

If Yes how long should treatment be scheduled for? 

Yes

2 to 2 and a half hours. 

400

How many mm of bone should be shown below the Root in an X-ray for RCT? 

At least 3mm

400

What does the P stand for/ mean in the Platinum Logo?

Moving onwards and upwards

500

How is an ADP goal determined? 

By how much the provider would like to be earning annually

the Dr. decides what they would like to make in the yr that number is than broken down by days they are working that year! 

500

ROLE PLAY! 

As a team act out a power handoff!! 

500

How many appts do you need for a single implant placement, (ideal placement) From start to stop. 

How long after an extraction does the pt have to heal before implants can be placed? 

6 appts. 

Ext, implant, suture removal, torque test, impression, seat date. 

3-4 months. 

500

If a pt has had a previous RCT and there is a post placed. Is there a code that needs to be added to Dr. Franco's schedule or is it just the retreat code?  

Yes, D2955. 

500

Name one or more of platinum's 10 core values

Serve others, pts drive our business, do more with less, build strong team & fam relationships, aspire for education, be humble, build open and honest relationships, Be happy, Teamwork is essential, clinical excellence. 

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