PDD Policy
Case Management
Assessment
Case Aides
Know your senior leadership
100

A new Policy that rolled out in May 2025 for a new system that all Government employees can access.

What is Artificial Intelligence Usage Policy

100

How often does an ISP (Individual Service Plan) typically occur?

Yearly

100

When should an assessment of needs be completed

New intake or support needs have changed


100

How many case aids does PDD currently have?

5

200

PDD will only close files when one or more conditions is met. What are 2 conditions.

1. What is confirmed that the individual no longer requires supports and services from PDD

2. What is confirmed that the individual has died

3. What is confirmed that the individual no longer resides in Alberta.

200

What are the two streams of service delivery

Family Managed and Service Provider

200

What are the levels of support within the assessment of needs

None, some and full

200

Where is the case aid tracker found?

Teams- DS Heritage- Office Cover Off and Duty Worker Folder-PDD case aid task tracker 

200

This member of senior leadership has skied in Canada in every month in a single calendar year

Janet

300

What is the propose of the PDD program.

What is to support individuals to be included in community life, be as independent as possible, and achieve their desired outcomes.

300

How long after an initial APRP (Abuse Prevention Response Protocol) do funds administrators/service providers have before an interim or final report is due?

30 days

300

What service codes are we assessing for

1010, 1020, 1030, 1040, 1050, 3000, 2010 and 2020

300

Who is responsible for checking the case aid tracker to see if a task was picked up?

Caseworkers

300

This member of senior leadership is a huge fan of game of thrones and has travelled to Croatia to see filming locations and a replica of the Iron throne 

Annette

400

What does POPA stand for.

What is Protection of Privacy Act.

400

When do you need to complete an exemption to policy

Paying family, LTC/other facility/ministry and using non approved service providers

400

What is the purpose of the assessment of needs?

The assessment process is intended to understand an individual's support needs for planning. It is not intended to determine this.

400

How many different tasks can a case aid perform

17

400

This member of senior leadership worked as a bouncer/ security at a nightclub 

Tammy

500

There are four required components of risk management according to policy. What are they?

What are risk assessment, action planning, monitoring and documentation. 

500

What does CIMS stand for?

Client Information Management System

500

What are the 5 guiding principles of the assessment of needs

strength based, person centered, flexibility, responsiveness and considerations of natural supports/other resources

500

What are 3 best practices for a caseworker when requesting support from a case aid

each tasks requires a specific number (cant say many ISPs), tasks can not be uploaded to the tracker on the same week they need to be completed, be detailed in the caseworker note section to ensure all information is provided, ensure fms renewal are straight forward, put a date that the task must be completed by (not ASAP), let case aids know if you completed the task but do not remove from the tracker 

500

This member of senior leadership wanted to be the 1st female referee in the NHL

Melissa

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