Certificates
"I can't find my Certificate, where is it"
What is: Transcript in Learning Portal
When talking about VID you know the program is right when....[give two reasons]
They say they design mostly in the virtual platform,
They say they need to improve their engagement in the virtual modality,
They say they have had feedback their designs are not leading to learning transfer
"I finished my on-demand course, where do I find my certificate?"
Congrats on finishing the course, with our on-demand programs you earn Letter of Completion
What do you recommend when a prospect doesn't want to be an order taker and wants to development better relationships
Consulting Skills
What program makes you a "certified trainer"
What is: NONE! With Master Trainer the are called an ATD Master Trainer
To earn a certificate, what does the learner need to do?
What are: attend program, participate in all activities, complete evaluation
Someone comes to you with the instructional design learning path from their Capability Assessment. Name two programs you would recommend.
Ask:
What is your current experience
What career goals do you have
When would you recommend Virtual Training & Facilitation to someone. Give us 2 reasons.
They have feedback there is no engagement
Need best practices for live online
Struggle managing the learners in the virtual classroom
Deliver mostly in the live online classroom.
Can you share with me who is ATD's LMS vendor is? Does ATD have a preferred authoring tool?
What is: We are supplier agnostic and we don't provide recommendation on LMS, platforms, authoring tools
Where do I find the Talent Development Capability Model Self Assessment?
capability.td.org OR My ATD
What 3 programs would you recommend someone take who wants to be a learning manager
Managing Learning Programs
Consulting Skills
Human Performance Improvement
How many years of practice does a ISDer need to qualify for MISD?
What is: 3 years
When should a SME take Adult Learning instead of Training & Facilitation
SME does not facilitate full time
They only want to understand about Adult Learning Principles
Need a high level overview course
You get a call "I cannot join a live online session and I am already 10 minutes late!" You tell them what?
Answer is: Send directly to CustomerCare
Prospect says they want to take a program that is offered by a global partner. What do you tell them to do.
First: Validate the date they are talking about
Second: click on More Info. It will say where this program is.
Third: Direct them to select ENROLL and that will take them to the partners website.
In short, you cannot register a person into a program offered by a partner.
When speaking with a prospect and you think E-Learning Instructional Design Certificate might be the right recommendation, name two indicators the prospect might say.
They struggle to build on-demand learning, or have had no experience.
Their organization is converting all of their learning to the asynchronous modality.
Have had feedback that their designs are not motivating or engaging.
What 3 instructional design models are covered in the ISD certificate?
What is: ADDIE,
Design Thinking,
Rapid Protyping,
ROPES
What is the difference between an on demand course and a certificate program
on demand covers content at a higher, overview, level, and it is all asynchronous
Certificate programs have a live ATD facilitator;you can connect and learn from your peers during the program.
Name three programs that apply to the Impacting Organizational capability
DEI
Change
Human Performance Improvement
I am taking the Adobe Captivate course, do I need the software? Answer includes where it is on the program page
YES!
30 day trial version is okay. Recommend they download close to the course start date since trial is for only 30 days.
What is not covered in ATD's Creating Leadership Development Program?
How to develop your own personal leadership capabilities.
8 weeks, on-demand.
4, 90 minute sessions
Feedback from facilitator on capstone
What do learners have to do for their final capstone project for Master Trainer?
There are two assessments you need to explain to them:
In week 4 (facilitator led session)-they have to pass a live skills demonstration (aka assessment) evaluated by the facilitator
By week 8-have to submit a final learning project (it is a recording of them training and they evaluate themselves)
Someone asks, "Do you recommend taking Evaluating Learning Impact over Measuring ROI?" What are the first two questions you ask?
What is your skills gap you want to address?
What type of prior experience do you have for evaluation?
[FYI: ELI covers all the foundation elements of evaluation; MROI learners need a general understanding of Evaluation principles.]
How many live facilitator days are there in the Master Trainer, Master Instructional Design, and Master Performance Consultant programs. To earn 500 points you must answer for each program.
MT =3 days;
MISD= 4, 90 minute sessions,
MPC = 4 days