Church Office
My Online Giving company is not in Church Office. How can I pull those donations into the program?
(What would you suggest to the client?)
2 Options:
Use Import Fund Information
Use Vanco Classic Import
I deleted a family and I was not asked if I wanted to hide the family in the background. What happened?
If the family is shared with another program, they are automatically hidden in the background.
Why is the minister online app/ website beneficial to use?
Ministers can view their schedules, reject assignments, and accept unfilled positions. They can also read scripture and Fr. Boyle's homilies.
Name two ways a client can add their calendar to their website?
Reports>Event Reports>Calendars>Web Page Calendar(with Scrolling)
Add a link to the Google Calendar on their website
I need to garnish wages from an employee. The employee is paid weekly, and the wage should be garnished monthly. How do I set up the garnishment and add this to the employee?
Add a liability account to the COA if there is none. Add the garnishment as a benefit. Go to Wages Master Paycheck and enter the amount, and set the frequency to monthly.
What is the purpose of Check eGiving Status?
Is intended for Vanco customers. Once you've processed eGiving with Vanco(auto connect), this quick posting checks the Vanco website and returns the status of each transaction you requested. Typically, you must wait at least 24 hours after posting the batch before checking the status. This process will also change the check number column from EFT Pending to EFT.
I have COM and FOM, I am trying to log into FOM but I receive a message "program needs to alter the data and can not do so....." My COM opens just fine. How do I find out who is in the program? They need to get out!!!
Log into COM and view List of Users Currently in the program. They share data so the user can see who is in both programs from either program.
I am creating my schedule for August. I would like to create a mass to celebrate Assumption of the Blessed Virgin Mary on 8/15/2018. This mass will replace the Wednesday at 6pm mass. We are cancelling all weekday mass that week. How would I make these changes and create my schedule in the program?
Create the special mass Assumption of the Blessed Virgin Mary. The mass should replace the Wednesday at 6pm mass. Make all other weekday masses inactive. Run the schedule for that week alone. Make the weekday masses active and run the schedule for the remaining weeks in August.
I am receiving Mass Intentions for August. How do I schedule mass for the month of August so that I can add my Mass Intentions?
Mass Schedules>Enter Date Range for August>Schedule as Events
Name 5 things you would check if a client has an unreconciled difference in their bank reconciliation
Make sure the stmt date, cutoff date, and statement ending balance is correct. Make sure cleared deposits/checks match the stmt. Check to see if they had a difference the prior month. Make sure the adjusted ledger total for the prior month is the same as the Actuals. Run a fix. Check to see if they closed their year or month recently.
I receive a Key Violation Error when I try to update statistics in the Dashboard. How do I correct this?
Replace the Statfin and Statcount files from the Empty Folder to the Data folder. Ask client to go back into the Dashboard and Update Statistics again. Key Violation should be gone.
I have 35 classes that meet on Wednesday from 6-7:30. I just found out the class will not meet on 12/26 and 1/2. Is there a way I can post this change to all classes at once?
Students>Processes>Reassign Class Dates and Times. Enter time 6-7:30 with date range of school year 18/19. Select weekly every Wednesday and uncheck 12/26 and 1/2 as days the class will meet.
Name 8 things you can update using the Minister Online Registration form?
Minister address, user keywords, language, phone number, email address, remarks, mass types, cannot serve days, and ministries
What is the purpose of Event Packages?
An event package is a series of interconnected events. A main event can have several smaller events, and each smaller event can have its own charges and requirements. A wedding is an example of an event package. The actual wedding ceremony is one event, but it's usually preceded and followed by many other events, such as an interview, counseling sessions, rehearsal, and reception.
Payroll>Employer>Tax ID Numbers>SDIF/UC
Client will need to manually figure the difference in pay and use SDIF/UC extra to adjust the future paycheck.
How can I get a list of families I deleted in 2017?
If option ask for significant changes is turned on, you can go to View User log and choose deleted Items. Filter with 2017 Date Range.
Go to View User log. Filter using text Deleted Family from and enter 2017 date range.
I would like to keep my attendance for the past three years under Students>Attendance, however my class list is getting really long. Can I delete my old sessions from Class Schedules?
No, this will remove the attendance connected with the class. She can delete any sessions before the past three years.
Name 8 things the program considers when scheduling a minister for a mass.
last serve date, direct assignments, preferred mass, cannot serve day/week, away period, least preferred mass, mass type, minister class, fam ID isn't already scheduled that week
When using the scheduling wizard do I have the option to upload to Google Calendar? If so, where is the option located?
After you choose to schedule the event, there is an option Upload to Google.
Fix checked for major problems with the data.
Possible Error:
The program has discovered an unusual situation in the data that could be an error. There are figures in the Actuals on the COA Detail Screen for months in the current fiscal year where part of the amount is from transactions posted to it and part is not. This suggests one of three things:
1. You started using the program in the middle of this fiscal year and entered amounts on the Actuals screen for some months and also used the program to enter transactions for those same months.
2. You did not run the trial balance in version 2.4 before converting. In converting the data it assumed the values on the COA screen was correct in version 2.4 and adjusted the totals to make the values match.
3. There has been some type of damage to the data.
How do you troubleshoot this?
Go into test mode and run Verify COA.
If there are hand entered amounts for this year:
Close the program and run clear actuals. Open the program and run fix data.
I used to have an option to upload to Google Calender when I went to Letters, Visits, Etc under families. The option is no longer there. What happened?
This is only available in the Greek version. Make sure the client has the Greek Version of the program.
I posted the wrong children to 3 of my Confirmation classes! I need to move 115 children. How do I correct this and assign the correct children to the Confirmation class?
Class Schedules>Class List>Remove Students from Class
Students>QP>Classes or Session. Use the Auto Update Method>Student Selection. Select the children and Assign all to Confirmation class. Will need to assign one class at a time.
I would like to create my schedule for June, July, and August. The Eucharistic Ministers will be on a mission trip. I would like volunteers to sign up as needed. How can I create my schedule, but leave the spots for EM available?
Create a minister to hold the slot, for example...EM Volunteer. Direct assign the minister to the masses for June, July, and August. Adjust the schedule as the volunteers sign up.
I scheduled Rooms 102 and 103 for Religious Education. I need to change the rooms to 102 and 104. How do I make this change in the program?
A few options:
Delete the event and reschedule
Altar the schedule to be room 102 only, and reschedule for room 104.
What is needed to import a journal entry.
Account Number, Debit/Credit