Map It
A type of map that shows the suppliers, inputs, process, outputs and customers for a process
What is SIPOC
If you see a huge pile of TVs near the shipping dock, what waste are you observing
What is overproduction
A living document that does not solve the problem
What is Project Charter
A Japanese word that means continuous improvement
What is Kaizen
A type of map that breaks out the process steps into categories or lanes
What is Swim Lane or Functional
The type of work that is unfinished in a given work center
What is work in process - WIP
The section that reveals the pain that is being experienced
What is the Problem Statement
The tool used to determine potential problems in a process or design
What is FMEA
This type of graph relates two variables as a quick way to assess correlation
What is a scatter diagram
A type of map that is used when you want to map material and process flow
What is Value Stream Map
Quality is defined in the eyes of this stakeholder
Who is the customer
The section that has SMART features
What is Project Goal and Objectives
Planned periodic updates to stakeholders and champions to ensure transparency in all aspects of the project and to progress the project to the next phase
What is Tollgate or Gate Review
A type of map that is done to reveal a transformed state where NVA activity is reduced
What is Future State
Transportation, Inventory, Motion, Waiting, Over-processing, Over-production, Defects, Skills
What is the eight wastes of Lean
If you wanted to assess the impact of several different variables on the output of a process, you could use this tool to create a plan to test and analyze
What is Design of Experiments
This quality concept holds that every process has an observable bottleneck
What is Theory of Constraints
The process used to identify the steps for which a customer is willing to pay and those they are not willing to pay
What is non-value added analysis
This project document lists all the tasks needed to complete project deliverables
What is a work break down structure or detailed project plan
The person who introduced the team role model to project management
Who is Meredith Belbin