Appointments
Cancellation Fee
$100
Who creates these?
Doctors & Assistants
Who here is a hair dresser? There are two!
What is Jeanie & K-La
How do we capture this?
Scan in insurance card!
Green
How do we ask patients to pay for a payment?
What is, "How would you like to pay for that today?"
Who presents these?
What is the front desk/treatment coordinator?
Dr. Marshall's super power?
What is her sense of smell
Caity
What is our insurance guru!
What is an insurance adjustment?
What is the difference of the house fee v. contracted fee
Who checks in patients upstairs?
How are invisalign payments collected?
What is $1500 to start, remainder broken up evenly across 6 months
Dr. Salem's PG drink of choice
Coffee!
Where do we update the remaining benefits?
What is Patient Demographic screen
What is Open Claims
Where do we add a referral source?
What is under Referral in Patient Demographic screen
How do we explain?
What is explain that the insurance column is an estimate but not guaranteed, so the patient would be signing the plan for the total amount of treatment without an insurance adjustment!
Dr. DeLaurentis's Winter Activity
What is snow boarding
How does secondary insurance work?
What is, they cover a percentage of the remainder after primary, but not always the total cost.
How do you view payment distributions?
What is Right Click on the payment line and select View Distribution
What insurance are we in network with?
What is In Network - DD Premier, BCBS, Guardian, Altus, Sun Life, Aetna,
What financing options do we offer on both floors?
Cherry, Care Credit, KLEER!
Who performs stand-up comedy?
Laurie!
What happens when a patient reaches their max?
What is, they are out of benefits and the remaining cost is their responsibility
Balance v. Due Now