Calendar
1:1 Appointments
Live Event
WGU Connect
Workday
100

What is purple?

OOO Block

100

What are the three point of FERPA verification?

Full Student Name, Student ID, Program Mentor.

100

What does DM stand for? 

Discussion Map

100

What is WGU Connect?

A student discussion board.  

100

When do you enter you time

each day and at the end of shift

200

How far in advance must you set up your calendar?

At least 2 weeks of advance scheduling. 
200

How what % of the conversation should the coach speak?

Only 20%. 

200

How Long are Live Events?

1-hour. 

200

How often do you make a MAIN post. 

1x per week per course assigned. 

200

When do you submit your hours for the week? 

At the end of your last shift for the week. 

300

What precedes and proceeds your shift block

Out of office Block

300

What does AFFIRM stand for? 

Achieve

Frame

Focused Instruction

Intentional Practice

Review and Restate

Measures and Moving Forward

300

When do Live Events take place?

In the evening, usually 4:30 PM MT and on. 

300

What is the difference between a post and a reply. 

A main post is a standalone call to action.

And a reply is a response to a student question. 

300

When does our work week start and end? 

Starts Monday, Ends Sunday
400

How many hours of holiday pay does a 15-hour intern get?

3 paid hours per holiday day. 

400

What is a Think Aloud?

When you get the student to verbalize their approach to an obstacle. 

400
How is a Live Event different from 1-to-1 appointments? 

Live Events are Group Coaching Sessions. 

400

Where do you record you WGU Connect Interactions

The Interaction Log Form

400

When requesting time off, do you request days or hours?

Hours

500

What must the status of all blocks be, with the exception of the Student Appointment Block?

Status must be marked Busy. 

500

What is a powerful question? 

A question that is open-ended and often begins with What, how, when.

500

What Platform do you use to facilitate a Live Event?

Webex and Canva

500

What counts as an interaction?

Your one weekly post and all replies to students. 

500

Are you allowed to work less than and/or more than your assigned hours?

No, you must work exactly 15 hours--no more, no less. 

M
e
n
u