Employer Activations
True or false: you should let the regional lead know when your assigned Employer Activation call is complete.
True! Regional leads are responsible for tracking activation calls and closing out activations in the PeerConnect app. Please let us know when assigned calls have been completed.
True or false: peer support could be provided digitally over email or text.
False: peer support is to be provided over the phone, in person or could even be provided over video call if that is the employee's preferred method of contact.
Name the full name of the PeerConnect app.
What is the Corrections ON PeerConnect app?
This computer icon, located conveniently on your Ministry desktop, hosts a wealth of information and resources related to wellness.
What is the Corrections Employee Wellness icon?
Toronto Region has two institutions. Name them.
1) Toronto South Detention Centre
2) Toronto East Detention Centre
For employer activations calls, a peer support member should try calling:
A) At least three times
B) At least four times
C) At least two times
C! A peer support member should call up to two times. If they receive the employee's personalized voicemail message, they can leave a message for a call back. If the employee does not have a personalized voicemail message, they can try calling one more time.
These PSP team members are available for consultation with any challenging peer support calls.
Who are your regional leads and psychological consultant, Dr. Michelle Neljak?
True or false: Corrections ON PeerConnect app is available to all SOLGEN employees.
False! The Corrections ON PeerConnect app is only available to Correctional employees. This is why a PIN, along with your Ontario email, is required to register.
This group of exceptional volunteers has made themselves available to provide confidential, nonjudgmental and compassionate support to all Correctional employees.
What are Corrections PSP peer supporters?
Yola Wolfgram and Karina Hopkin are the regional leads for the Toronto Region. Name the program manager and psychology consultant.
Program manager: Lisa Smith
Psychology consultant: Michelle Neljak
True or false: Peer supporters are responsible for tracking employer activation statistics.
False! Peer supporters will let the regional leads know the outcome of their calls and the regionals leads will track the employer activation statistics.
True or false: peer supporters are responsible for tracking individual reach-outs.
True! Peer supporters can log individual peer support requests in the PeerConnect app AND will let their regional lead know an individual reach-out occurred for program tracking.
This regional lead manages the PeerSupport app portfolio for the PSP team and can be called upon for app tech support.
Who is Regan Harris?
True or false: PSP resources are available to those on leave and retirees.
True! PSP resources are available to ALL corrections employees.
Yola Wolfgram and Karina Hopkin are the regional leads for the Northern Region. Name four regional leads who represent other regions.
Central: Michelle Andrews and Sarah Dereski
Eastern: Regan Harris and Ross MacIntosh
Northern: Vanessa Krieg and Mike Durand
Western: Stew Kanter and Ramy Osman (for Christina Stramacchia)
An EA peer support call should take place within:
A) a week of the incident
B) immediately following the incident
C) two weeks of the incident
A: peer support should be offered to employees within a week of the incident. Ideally, enough time for employees to process the incident but not immediately after. Two to three days is ideal.
True or false: managers can recommend employees for individual reach-outs.
False! Only employees can request individual support from peer support members. Employers can only request employer activations based on pre-determined mandatory criteria.
True or false: your contact number is required to be included in your PeerConnect bio.
True! Your contact number should be listed in both your PeerConnect and intranet bio so employees can reach out to you for peer support.
This Employee Wellness Unit directory displays a wide range of practical resources for Correctional employees, from provincial helplines to community support programs. Hint: this was sent to the Northern Region PSP team as part of a resource email.
What is EWU's General Resource Directory?
The First Response Mental Health's PeerConnect app was created in this Northern Region city.
What is Thunder Bay?
True or false: managers can directly activate a peer supporter in the workplace if immediate peer support is required.
False: employer activations must be directed to the regional lead first to ensure the activation meets the program's criteria and policy requirements. Managers can, however, let employees know that peer supporters are available for individual peer support requests.
True or false: peer supporters can provide peer support to their friends.
Technically true but watch out for boundary issues and let the friend know you are wearing your 'peer support hat', review limits of confidentiality and track as an individual request.
Out of 9200 members in Correctional Services, approximately how many are actively registered on the PeerConnect app:
A) 5250
B) 275
C) 650
C- 657 Correctional employees are actively registered on the app as of November 4, 2022. We appreciate all promotional efforts to bolster use of the app.
This website displays all available Employee and Family Assistance Program (EFAP) resources at the click of a button.
What is workhealthlife.com?
Toronto Region oversees two other areas/units in Corrections. Name them.
1) CSOI 2) MOD