DiSC
DMAIC
5 Behaviors
SMARTIE Aim
Rochester Potpourri
100

These are the 4 personality types that make up the acronym DiSC. 

What are: Dominance, Influence, Steadiness, and Conscientiousness 

100

These are the stages of the DMAIC methodology. 

What are Design, Measure, Analyze, Improve, and Control? 

100

This is the foundational behavior of a cohesive team.

What is trust? 

100

These factors change a SMART aim to a SMARTIE aim. 

What are inclusion and equity? 

100

This iconic Rochester food, featuring a unique mix of meat, fries, and sauce, is a local favorite.

What is a garbage plate?  

200

These two styles are considered to be more questioning & skeptical. 

What are Dominance and Conscientiousness? 

200

This is the stage where you collect baseline data for your project.

What is Measure? 

200

Mastering this behavior increases team productivity and encourages an exchange of new and different ideas within team discussions.  

What is conflict? 

200

This word emphasizes the need for clear and well-defined goals as part of your SMARTIE aim. 

What is specific? 

200

This Rochester sports team, established in 1899, is one of the oldest continuously operating minor league franchises in the United States.

Who are the Rochester Red Wings?

300

This style is characterized as outgoing and enthusiastic. 

What is Influence or i? 

300

This tool resembles an animal and is used during the analyze phase. 

What is a Fishbone Diagram? 

300

Buy-in and clarity are two keys to this behavior.

What is commitment? 

300

This word ensures goals are bound by deadlines.

What is time-based? 

300

This Rochester festival celebrates the city’s rich history with over 1,800 bushes of its namesake flower in full bloom.

What is the Lilac Festival?

400

This style is motivated by: power and authority, competition, winning, and success.  

What is Dominance or D? 

400

This tool is created during the Define phase and revisited throughout the life of the project and updated. 

What is an A3 or Project Charter? 

400

This behavior emphasizes holding oneself and others responsible for delivering on commitments and adhering to standards.

What is accountability? 

400

This word encourages goals to be deliberately welcoming and representative of all individuals. 

What is inclusive?

400

This famous waterfall, located in downtown Rochester, powered the city’s early mills and inspired the nickname "Flour City."

What is High Falls? 

500

This style is characterized by being overly accommodating, having a tendency to avoid change, and being indecisive. 

What is Steadiness or S? 

500

These are the three key principles for quality improvement projects. 

What are:
1. Trust the process

2. Engage your stakeholders as team members

3. Integrate equity from day 1

500

This behavior focuses on prioritizing collective team achievements over individual goals.

What are results? 

500

This word highlights the importance of addressing systemic inequities and fostering this as part of your aim statement. 

What is equitable? 

500

This model, developed at the University of Rochester, emphasizes the interplay of biological, psychological, and social factors in understanding health and illness.

What is the biopsychosocial model? 

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