PQM
Installation
Product
Product
Process
100
In PQM, where do you enter notes and information for the Project Manager and install crew?
What is The General Notes tab.
100
Where do you set up an install while in a home?
What is PSI
100
Which wood products feature exquisite detailing and virtually endless custom design possibilities?
What is Architect Series
100
What colors does the Impervia product come in? What is tan, gray, white, brown, and black
What is tan, gray, white, brown, and black
100
How many steps are there in the Pella process?
What is 7
200
What value adds are needed to correctly build a standard size patio door?
What are Jamb extensions and a full frame patio/ lineal feet.
200
What is a non-negotiable as a sales rep for an install?
What is a Project Visit/Sign Off Form
200
What is the widest PQM will build a 350 series Double Hung?
What is 48 inches
200
What is the only type of Bay window the Pella will build?
What is a Square Bay
200
At what point in the prooooocess do you ask for the sale?
What is The value proposal
300
Where in PQM can you change the customer information?
What is the General tab
300
Who are the correct people to contact if a customer calls during an install with a concern?
Who is the install crew and Project Coordinator
300
What is the only window with a 4-1/2' base frame?
What is 350 series
300
What are the Proline exterior Clad colors? What is Brown, White, Poplar white, Hartford Green, Brick Red, Tan, Morning Sky Grey, Black, Putty and Portobello
What is Brown, White, Poplar white, Hartford Green, Brick Red, Tan, Morning Sky Grey, Black, Putty and Portobello
300
What is the most effect way of closing doors during an appointment?
What are Tie Down questions
400
When must you charge for a set-up fee?
What is 3 or less pocket windows.
400
What is an installation with no exterior metal work.
What is an Express Install
400
What is Nylon
What are the rollers on an Impervia sliding window made of?
400
What is the frame height on an 80" Pella Entry Door?
What is 81-3/4"
400
What are the 3 pilars of the Pella Promise
What is "right product for home and budget", "no mess no guess install", and "Pella Care Guarantee"
500
What is interior curved trim, exterior curved trim, Full Frame circle head with circle head over 48". What are the value adds needed for a Full Frame Replacement of a half circle transom above a 3 wide 55" wide fixed unit?
What is interior curved trim, exterior curved trim, Full Frame circle head with circle head over 48".
500
What is the only type of the Pella window install that does not require Flashing tape?
What is None
500
How many layers of stain are factory applied to Pella Entry Doors?
What is 5 layers
500
At what size does an architect series casement switch to Side Pivot Hardware?
What is over 35".
500
Name seven of the possible tools needed throughout the Pella Sales process?
What is the Consumer profile, Pella Presenter, Tape measure (touch quote), POP, POT, PQM/ Laptop, Heat Lamp, Window Sample, Corner cut, Product Literature,
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