150, 250 & 250 L
How many weather strips does Pella's vinyl have?
Triple weather stripping
Why might a homeowner want their windows to be made of a strong material?
Warping/losing shape can mean poor energy efficiency, less secure windows, unsatisfying aesthetics, and more.
Why might someone want wood windows/doors?
Design flexibility
Custom capabilities
Beauty, warmth and style
Energy efficiency
Naturally sound absorbent
Premium aesthetics
Most environmentally friendly building material
Where is Pella headquartered?
Pella, IA
DAILY DOUBLE!!!!
Give at least 6 Needs Assessment questions
Why am I really here today?
How long do you want your new windows to last?
How do you go about making a decision like this?
What do you like about your current windows?
Dislike?
What is your vision for style for the windows? (color, aesthetic, etc.)
What purposes does an interlocking check rail serve? What's a cool way to show that benefit in the home?
-Extra energy efficiency; wind can't turn a corner
-Another spot to put weather stripping
-Extra security, tighter window
-Do the dollar test!
What Pella innovation developed in our Impervia series won Best in Show at the International Builders Show?
The Easy Slide Operator, available on Impervia casements and awnings
In which Lifestyle windows are Blinds & Shades Between the Glass available?
Casements awnings, and fixed windows
What year was Pella founded?
1925
List at least 3 tie down statements
"Do you envision this feature solving X problem you mentioned?"
"If I can make this affordable for you today, do you want to move forward?"
"How does that sound?"
"Outside of price, do feel confident choosing these Pella windows and trusting Lowe's to install them for you?"
Name 2 differences between 250 and 250 L
-Double strength glass
-Hidden Screen in Lower sash included in bundle price
-Sun Defense glass at no additional charge
-Automatically includes Foam filled chambers
Impervia is, on average ___x stronger in a bend test that Fibrex.
Impervia is, on average 10x stronger in a bend test that Fibrex.
What purpose does Pella's EnduraGuard serve?
The EnduraGuard wood treatment protects wood from mold, mildew, rot, and termites.
Who is your Pella rep & How is their first name spelled? :)
Kayla McLaughlin, Lisa Hamilton, Laurynn Mize :)
What are the 4 steps?
1) precall/qualification/rapport building
2) rapport building/needs assessment/measure
3) demo/quote
4) close!!!!
What contributes to Pella's vinyl windows being stronger & more durable?
-Multichambered frames
-Metal Reinforcement
-Lower temperature for longer on the corner welds
What temperatures has Impervia been tested from/to?
-40 up to 180 degrees Fahrenheit
Lifestyle series is the #1 Performing Wood Window and Patio Door for the combination of ______, ______, & ______.
Lifestyle series is the #1 Performing Wood Window and Patio Door for the combination of sound, energy, & value.
Other than quoting in Paradigm or requesting a quote from your rep, how else can you get a Pella quote?
Utilizing Pella's expert quote team! pellaquote@pella.com
The first rule of closing is asking for the sale- what's the second rule?
Zip it friends :)
What are 2 selling points of the new Hidden Screen?
-Screen is tucked away, not visible unless the window is open
-Screen stays protected
-Doesn't give up any glass space, or clear opening space
-Offered in the 250L at same price point as before we offered it
-Comes factory installed, so no added labor charge for Lowe's installers
Name 2 popular aesthetic features/available options in Impervia
-Black on black
-Lots of glass, minimal frame
-Easy Slide
-Large sizes
What product feature in Lifestyle series is brand new, Lowe's exclusive, and selling like crazy?
the Lifestyle Hidden Screen!
How can my rep assist me in the home?
-Facetime!
-Scribe
-Supplement window knowledge/do the demo for you
-Work on the quote while you demo or talk with customer
-Bring additional samples if you're quoting a product you don't have a sample of
"Treat objections as _______ for _________ _________________."
-Brian Tracy
"Treat objections as REQUESTS for FURTHER INFORMATION"
- Brian Tracy