Brand
What year was Peloton founded?
2012
How many Membership options does Peloton offer and what are they?
Can I have 2 Treads on 1 Membership?
Our $44/month Peloton All-Access Membership will allow you access to content across 1 Bike, 1 Tread, 1 Row, and 1 Guide per household.
$5,995
What is the price of Tread?
$2,995
What is the price of the Bike+?
$2,495
What is the price of the Bike?
$1,445
What is the price of the Row?
$3,295
What is the price of Peloton Guide?
$95
If I don't want to clip in with cycling shoes what accessory can you purchase to cycling in your gym shoes?
Toe Clip Adaptors / Toe Cages
What is the price of Toe Clip Adaptors / Toe Cages?
$35
Who is our financing partner?
Affirm
What does LGF acronym stand for?
Lead Generation Form
What are the 3 types of Scenic content we offer?
Distance
Time-Based
Guided
What two cities are our Studios located in?
How much is App One? How many profiles & classes do you get?
$12.99 per month / 1 profile / 3 classes
Can I use my membership on a hotel or gym Bike?
Yes, you can log in with your credentials and take classes as if you were at home!
What is Tread+'s footprint?
Footprint: 7’ x 3’
Step-up height: 11"
What is the Tread's footprint?
Footprint: Compact 6’ x 3’
Step-up height: 8"
What is the Bike+ footprint?
4’ x 2’
What is the footprint of the V1 Bike
4’ x 2’
What is the Row footprint?
6' x 2'
What are the 3 ways to track on Peloton Guide?
Rep Tracking
Time Tracking
Movement Tracking
What is the difference between the Original Cycling shoe an the Altos Cycling shoe?
Cycling Shoes: Features a quick ratchet clip, plus hook and loop straps to adjust for the perfect fit. Sizes are European and US. Runs true to the size of your everyday shoe. Narrow to normal fit. If you fall between sizes or have a wider foot, we recommend sizing up.
Altos:Made with a single hook and loop strap to easily put on and remove, Altos are our most innovative cycling shoes.Runs true to the size of your everyday shoe. Most suitable for narrow to normal fit.
What is the price of the Bike Mat and Row Mat?
Bike Mat: $75
Row Mat: $85
What are our financing terms
12, 24, 36 months
If I want to add a small piece of pre-made information to an Outreach Email Sequence what is that called?
Snippet
What is the difference between Peloton Programs and Peloton Collections?
Programs: Programs are designed by an instructor (or instructors), to help you reach a specific goal. Each Program is completely designed to help you stay on track, making it easier than ever for you to set your sights and achieve your goals.
Collections: A package of 11 classes across our fitness disciplines—to help get you acquainted with the instruction style you can expect in each class type
Why does Peloton exist?
Empower people to be the best version of themselves
How much is App+? How many profiles and classes do you get?
$24 per month / 1 Profile / Unlimited Classes
If you purchased Peloton equipment through our Stores, Inside Sales and Web you will receive and email with your 6 digit activation code.
If you purchased a piece of Peloton equipment second-hand you will need to contact member support or purchase a membership on our website.
How much does Tread+ weigh?
455 lb
How much does Tread weigh?
Weight: 290 lb
How much does the Bike+ weigh?
140 lb
How much does the V1 Bike weigh?
How much does the Row weigh?
156.5 lbs
What comes in the Peloton Guide box?
Includes the Guide, remote, mount for TV or table-top mount, HDMI, and USB-C power cables
5, 10, 15, 20, 25, 30
How much are Peloton Yoga Blocks & Yoga Straps?
Yoga Blocks: $30
Yoga Straps: $10
How many gift cards can I use to purchase a piece of Peloton equipment?
1 Gift Card
If I'm going to purchase a piece of Peloton equipment within the next 30 days what is my lead status in Salesforce?
Near Term
What is the TalkBack reader?
TalkBack is a screen reader that you can use to navigate through your touchscreen on all Peloton equipment. It voices all selected text and also periodically reads out vital information.
Complete this sentence: Peloton uses ___________ and _______ to connect the world through fitness.
Peloton uses technology and design to connect the world through fitness.
How much is Guide Membership? How many profiles & classes do you get?
$24 per mont / 5 profiles / Unlimited Classes
If I don't have a Peloton Membership, what kinds of classes do I get?
What are the speed and incline on Tread+?
Incline: 0%-15%
Speed: 0-12.5 mph
What are the speed & incline on Tread?
Incline: 0%-12%
Speed: 0-12 mph
What are the Bike+ & Bike metrics?
What kind of pedals do the Bike & Bike+ have?
Look Delta
What is Form Assist?
Real-time feedback. Get your visual feedback on your form, so you can make improvements when you row.
What is the "Intelligent Weight Rack?"
Track your progress with weights you already own! Input any brand of weights to work the smart weight rack system.Need to change it up mid-set? Switch your weights with voice command and choose a dumbbell from your Weight Rack on screen.
What is the difference between the Peloton Dumbbells and the Peloton Light Weights?
Dumbbells: Ergonomically designed pair of cast iron weights featuring natural rubberized coating for a non-slip grip.
Light Weights: These comfortable cast iron weights feature a sweat-proof, non-slip rubberized coating and fit perfectly on your bike.
What is the price of the Peloton Resistance Bands and how many come in the pack?
3 in the pack (Light, Medium, Heavy)
$70 for the set
How much does it cost to rent the Peloton Bike+ and how much is delivery?
$119/mo for Peloton Bike+, cycling shoes, and Peloton Rental Membership included.
$150 one-time delivery fee
If I see a custom9 error code when I sent a Persistent Cart Email Sequence what does that mean?
The cart id has not populated in Outreach yet
What are Personal Pace Targets?
Pace targets allow you to personalize your running or rowing classes and track your long-term progress as you move up through the experience levels on the way to achieving your rowing and running goals.
How much is our All-Access Membership? How many profiles & classes do you get?
$44 per month / Unlimited Profiles / Unlimited Classes
How do I update payment for my membership?
Log into your account on a desktop or web browser. Select "preferences" then "memberships" then it will show "my memberships" and you will be able to scroll to the payment section and update your card on file.
What are two features Tread+ have that Tread does not?
Cushioned Slat Belt : Rubberized slat belt composed of 59 individual slats, giving you 67" of cushioned, energizing running space
Free Mode: Running belt is powered by an electric motor or can be moved manually by the force of your feet in ‘Free mode’
What is Tread's running surface?
Standard Running Belt: A textured running belt with 59". Align your stride at a glance with the red centerline.
What are three features that the Bike+ has that the V1 Bike does not have?
Rotating Touchscreen
Auto-follow Resistance
Speaker System
Ergonomic Handlebars
Apple Gym Kit Connectivity
When you do a Bike or Bike+ fitting what are the 3 measurments?
Seat Height
Seat Depth
Handlebar Height
What are the 4 fundamental rowing postions?
The Catch
The Drive
The Finish
The Recovery
Name 3 features of the Peloton Guide
Improve Form
Intelligent Weight Rack
Rep Tracking
Time Tracking
Progress Tracking
Hands-Free Classes
Customized Workouts
What is the different between the reversible workout mat and Bike/Row mat?
Bike/Row Mat: Protect your floors with our easy to clean mat made for the Peloton Bike/Row.
Reversible Workout Mat: Take your training to the floor with this premium, reversible mat. One side supports your sweatiest efforts with superior grip, and the other side allows you to flow your way to savasana on a textured surface.
How much are the Peloton Cycling Shoes & Altos?
Cycling Shoes: $125
Altos: $145
When is payment captured for Affirm and when is the first payment due?
Payment is captured 5 days before scheduled delivery OR 90 days from order date (whichever is earlier.)
30 days after capture
What does the acronym GONE stand for in Salesforce?
Goals
Objections
Next Steps
Everything Else
What type of content can you connect with using Peloton Entertainment?
Peloton Entertainment: Enjoy live TV, your favorite shows, movies, sports, books, and more with partners like NBA League Pass, YouTube TV, DIRECTV, AMC+, Kindle and more.*