Mental Health
This disorder includes cycles of extreme mood changes, from highs to lows.
What is Bipolar Disorder?
Failing to provide basic needs like food, shelter, and medical care is called this.
What is neglect?
This practice involves adjusting care strategies to meet the cultural needs of individuals.
What is culturally responsive care?
A resident wants to go out into the community for a while... this is going to impede on their medication passes. What technique could you use when talking with them about this?
Have a CPS conversation with them.
This approach focuses on empathy and validating feelings to reduce tension.
What is trauma-informed care?
One way to reduce stigma around mental illness is to do this in your workplace or community
What is talk openly and educate others?
List two signs that may indicate a person is being neglected.
What are poor hygiene and malnutrition?
The ADA prohibits discrimination against individuals with this.
What is a disability?
What do you do if you drop a resident's pills on the floor?
Sometimes they are fine with it; however, you should give them the option to have new meds. If this happens, send an email to the team so that their cycle fill is not off.
Name one verbal communication technique used in de-escalation.
What is active listening?
Name one positive coping strategy for managing stress
What is exercise, listening to music, going on a walk, taking a PRN,etc.
Staff member John is seen forcefully grabbing a resident's arm when the resident refuses to take medication. The resident winces in pain and pulls away. What type of abuse is this?
Physical abuse
A widely held but oversimplified idea about a group is called what?
What is a stereotype?
You are unpacking medications from the pharmacy and notice a new dose for one of the meds. What should you do next?
What is call the pharmacy for an updated order.
List one non-verbal communication strategy in de-escalation.
What is maintaining appropriate body language?
This is the most common type of hallucination experienced by people with schizophrenia.
What are auditory hallucinations?
A caregiver shares personal struggles with a resident who has a history of trauma, then begins asking for small favors and emotional support from them during shifts.
what type of abuse could develop from it?
This is a boundary violation that could lead to emotional or even financial exploitation. It reverses the caregiver-client relationship.
Different cultures express this emotional state in various ways, including somatic symptoms.
What is grief or distress?
You noticed you gave the wrong medications to the wrong resident. What do you do next?
In this order:
Call poison control and follow their guidelines
Call RN Manager and follow their guidelines
Call Admin and follow their guidelines
Document in IR
Why is it important to avoid giving multiple directions during a crisis?
What is it can overwhelm or confuse the person and escalate behavior further?
This type of therapy, often used alongside medication, helps individuals with schizophrenia develop coping and communication skills.
What is cognitive behavioral therapy (CBT)?
A resident asks you to kiss them... How do you respond?
Open Convo
A resident uses a traditional healer in addition to prescribed Western medicine. How should staff respond?
What is with respect and open communication to integrate both approaches safely, if possible?
You have a client in severe pain who is asking for some Tylenol they see sitting on the staff counter. They are begging you for it. What do you do?
Don't give it.
A client with schizophrenia becomes paranoid and starts accusing staff of spying. What should you avoid saying?
What is “That’s not true” or “You’re imagining things”? (Avoid confrontation—use grounding and redirection.)