PlanB Contracts
Premium Contracts
PCRS
Policy & Procedures
Penn Potpourri
100
LOL
What is Limit of Liability
100
The number of Premium contracts.
What is 3
100
The "Add Contract" tab does not appear when clicked on; you would do this:
What is ask what browser you are using and remove the "pop-up" blockers.
100
This may be required if a contract is to be accepted after 30 days.
What is an inspection report
100
Our first presenter today
Who is Lindsey Horne
200
Air Suspension Bags are only covered under this contract.
What is Highline/Elite
200
The MOST comprehensive contract that Penn Warranty offers.
What is Premium Exclusionary
200
Where dealers "pay" for their contracts
What is the Process Register
200
If a dealer is requesting more money, this process is initiated.
What is a DR. (Dealer Relations Form)
200
This individual handles all accounting functions within the company.
Who is Mary Danaher
300
These two "contracts" are identical although they have different names.
What is Highline & Elite
300
The number of vehicle classes on the Premium contracts
What is 4 (A, B, C, D)
300
Report MOST used by DDMs.
What is RPT-604
300
Nightly responsibilities required by each DDM.
What are Call Logs & Nightly Recaps
300
MCE
What is Most Cost Effective
400
A surcharge for "sensors" is only applicable on this contract.
What is GOLD
400
The source we use to determine labor rates.
What is Mitchell's Flat Rate Guide
400
RPT-620
What is the report which enables you to view Sales by contract coverage.
400
This must be used when gap contracts are remitted past 30 days of their sale date.
What is a "Statement of No Loss"
400
Penn Warranty is owned by this group:
What is Geminis Capital
500
One Benefit of these particular contracts:
What is: 1. unlimited mileage 2. all internal parts 3. (others)
500
2 Benefits of the Premium contracts over the PlanB.
What is: 1. No labor rate cap or limit of liability per occurance 2. Depending on class and mileage may actually be less expensive. 3. (others)
500
PCRS is short for:
What is Policy Claim & Reporting System
500
The 4 Knows of Sales:
What is 1. Know Your Customer 2. Know Your Product 3. Know Your Competition 4. Know Yourself
500
This is the year Penn Warranty was incorporated.
What is 1990 (March)
M
e
n
u