Labor
What is the minimum wage as of 2025?
$16.50
There are four omni-channels for the Customer First Visits (CFV)
True
What is the premium for changing hours in less than 24 hours?
$15
What is the passing score for a CFV?
80%
What is the 2025 Target for Shift Manager Certification?
100%
After how many hours do you incur overtime?
40
Recognizing great work helps build a stronger, more engaged team
True
How much is the premium for the spread of hours breach?
$16
How many E-Learnings must be completed in order to certify crew trainers?
8
What is the 2025 target for crew trainer certification?
80%
what platform do we use to manage scheduling and timekeeping?
Harri
Giving Feedback should only happen during performance reviews
False- Feedback should be timely and ongoing
How much premium is incurred for a "clopening" shift?
$100
What two platforms do we use for crew and management training?
FRED & Campus
What is the target for average crew size?
60
How often must we complete Harassment and Discrimination Prevention Training?
It is legal to refuse a break for a 10 hour shift?
False
What is the premium for subtracting hours within less than 7-day notice?
$45
How do we login to the new platform called Elate?
Through our Email
What is the 2025 Target for 90 Crew Turnover?
30%
What is the minimum length of a required meal break?
30 mins
Jokes are harmless even if they don't offend someone
False
What is the premium for additional hours made in less than 14 day notice?
$10
What platform do we use to execute the staffing calculator?
People Data Warehouse (PDW)
What percentage of your crew should be crew trainers?
20%