Motivating employees
Legal Protections at Work
Recruitment, selection and training of employees
Internal and external communication
Random
100
What is motivation?
The feeling that makes employees work hard and effectively in a business.
100
If a job advertisement states you must have 10+ years work experience, this is an example of discrimination based on what?
Age
100
In recruiting and selecting new staff, which is the correct order of tasks?
job specification, job adverts, interviews, selection
100
Internal Communication
communication between employees of the same business
100
what is strike ?
Workers refuse to work and may also protest
200
Taylor's views on worker motivation suggests that:
workers will work harder when they are paid more
200
Give two ways jobs can accommodate workers with disabilities
1. Assure buildings /spaces are accessible (ramps, wider doors, etc)
2. Alter equipment to make it accessible (computers, phones)
3. Allow more time for training as needed
4. Alter or share tasks to allow employees to work to their strengths
200
Give 2 benefits of off-the-job training
output is not effected if there are mistakes
Training can be conducted outside of work hours
Customers or other employees are not put at risk
Learning is not distracted by other aspects of work or the working environment
200
When businesses exchange information with people or organizations outside the business
External communication
200
when the worker is told to leave the job due to poor work or poor behaviour
dismissal
300
According to Maslow's hierarchy of needs, workers' self-fulfilment will be reached when
work in groups and are given the chance to make decisions
300
Give three ways a business can prevent gender discrimination
1. Job advertisements cannot specify a gender
2. Job titles should be genderless
3. Wages for staff in the same positions should be paid equally
4. Promotion not on the basis of gender
5. Creating work spaces that are safe for either gender
6. Putting in place rules to deal with gender-based harassment at work
300
What is this?
CV or Resume
300
List four written forms of communication
letters, reports, memorandums, and forms
300
– where the receiver cannot reply to the message (i.e. posters
One-way communication
400
Job satisfaction can be defined as:
being happy at work because of the type of job being done
400
Give 2 reasons why governments set minimum wages
1. to benefit disadvantaged workers
2. To reduce poverty
3. To help businesses promote equality
400
There are two types of employment:
Part time and fulltime
400
Give 2 examples of informal communication between groups
sports clubs, local social clubs, local places of worship, employees or family working in different departments meeting
400
outlines the requirements, qualifications and expertise for the job
a job specification
500
Herzberg said that there are two types of factors that affect workers motivation
motivators and hygiene factors
500
The current minimum wage is $9, and a business has 230 workers who are paid for 40 hours a week for 52 weeks. Work out the impact of changing the minimum wage to $15 on this company.
The impact is an additional $2,870,400 for 52 week period.
500
where the employee does the job while being supervised by a more experienced worker, giving tips, suggestions and help
on the job training
500
Give at least two advantage of using verbal (oral) communication
Information given out quickly & Efficient way to communicate with many people
Opportunity for immediate feedback
Message is reinforced by the speaker’s body language
500
Collective bargaining
•The process of negotiating wages and other working conditions between trade and unions and employers is called collective bargaining