Performance management tool that depicts an organization’s overall performance, as measured against goals, lagging indicators, and leading indicators
What is a balanced scorecard?
Clusters of highly interrelated attributes, including knowledge, skills, and abilities (KSAs), that give rise to the behaviors needed to perform a given job effectively
What are competencies?
Activities associated with an employee’s tenure in an organization
What is the employee life cycle (ELC)?
Instructional systems design framework consisting of five steps that guide the design and development of learning programs
What is the ADDIE model?
Plan or method implemented by an organization that provides monetary, benefits-in-kind, and developmental rewards to employees who achieve specific business goals
What is a total rewards strategy?
Quantifiable measures of performance used to gauge progress toward strategic objectives or agreed standards of performance
What are key performance indicators (KPIs)?
Employees’ perceived value of the total rewards and tangible and intangible benefits they receive from the organization as part of employment, which drives unique and compelling organizational strategies for talent acquisition, retention, and engagement
What is employee value proposition (EVP)?
Process of measuring and evaluating an employee’s adherence to performance standards and providing feedback to the employee
What is performance appraisal?
Planned approach to learning that includes a combination of instructor-led training, self-directed study, and/or on-the-job training
What is blended learning?
Pay rate divided by the midpoint of the pay range
What is compa-ratio?
Concise outline of an organization’s strategy, specifying the activities the organization intends to pursue and the course its management has charted for the future.
What is a mission statement?
Number of people on an organization’s payroll at a particular moment in time.
What is head count?
Tool used to provide a job applicant with honest, complete information about a job and the work environment
What is a realistic job preview (RJP)?
Progression through a series of employment stages characterized by relatively unique issues, themes, and tasks
What is career development?
Situations in which an employee’s pay is below the minimum of the range.
What are green-circle rates?
State in which an organization’s strategy is consistent with its external opportunities and circumstances and its internal structure, resources, and capabilities.
What is strategic fit?
Modifying a job application process, a work environment, or the circumstances under which a job is performed to enable a qualified individual with a disability to be considered for the job and perform its essential functions
What is reasonable accommodation?
Structured conversations with employees for the purpose of determining which aspects of a job encourage employee retention or may be improved to do so
What are stay interviews?
Career development programs that identify meaningful career paths for professional and technical people outside traditional management roles
What are dual career ladders?
Extent to which employees perceive that monetary and other rewards are distributed equitably, based on effort, skill and/or relevant outcomes
What is internal equity?
Process for understanding how seemingly independent units within a larger entity interact with and influence one another.
What is systems thinking?
Process by which an organization generates a pool of qualified job applicants
What is sourcing?
Physical, psychological, and social aspects of employee health
What is well-being?
Process of increasing a job’s depth by adding responsibilities to the job
What is job enrichment?
Job evaluation method that looks at compensable factors (such as skills and working conditions) that reflect how much a job adds value to the organization; points are assigned to each factor and then added to come up with an overall point value for the job
What is point-factor system?