General
PA Methods
Errors
Performance Appraisal Effectiveness
Appraisers
100
The formal, systematic assessment of how well employees are performing their jobs.
What is performance appraisal?
100
Has rating scales that may be numerically based or is based on adjectives or descriptive statements.
What is the graphic rating scale method?
100
The rater has made positive generalizations from one dimension of a person's performance to all performance dimensions.
What is the halo error?
100
One way to minimize the occurrence of rating errors and improve reliability and validity.
What is training?
100
The person typically in the best position to judge how well the individual's performance serves the goals of the unit.
Who is the supervisor?
200
The process through which companies ensure that employees are working toward organizational goals.
What is the performance management system?
200
The appraiser describes the subordinate's performance in a number of broad categories.
What is the essay method?
200
The rater has made negative generalizations from one dimension of a person's performance to all performance dimensions.
What is the horn effect?
200
Provides information for administrative uses such as pay-increase decisions and presents baseline date for establishing future goals.
What is the evaluation stage of an appraisal interview?
200
This has more promise as a developmental tool rather than as an evaluative tool.
What is self-appraisal?
300
determining compensation
What is one of the reasons for doing performance appraisals?
300
Requires the appraiser to keep a record of unusually favorable or unfavorable occurrences in an employee's work.
What is the critical-incidents technique?
300
The rater tends to rate the performance of all or most of the persons being appraised around the center of the rating scale.
What is central tendency.
300
Done to formulate a plan for goals such as acquiring new skills.
What is the development stage of a performance appraisal interview?
300
These people are relatively reliable because of their interaction on a daily basis.
What is peer appraisal?
400
Helping the manager make retention and discharge decisions.
What is one of the evaluation goals of performance appraisals?
400
A system that features an agreement by a supervisor and subordinate on the objectives for a particular period.
What is management by objective (MBO)?
400
The appraiser gives the employees higher ratings than they deserve.
What is the leniency error?
400
Skills that are required if the organization wants a collaborative, problem-solving, future-oriented system.
What is a participative leadership style?
400
Typically used in colleges and universities.
What is committee appraisal?
500
Motivating employees through recognition and support.
What is one of the coaching and development goals of performance appraisals?
500
Used to rate employees on specific job behaviors rather than traits or characteristics.
What is behaviorally anchored rating scales (BARS).
500
The consistency with which a supervisor rates a subordinate in successive ratings.
What is reliability?
500
Trust, openness, support and a developmental approach to dealing with organizational members.
What is an organizational climate that has high employee satisfaction?
500
Performance is evaluated by peers, direct reports, supervisors and also includes self-assessments and appraisals by customers/clients.
What is 360 Degree Feedback?
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