Employee Engagement
Commitment when the organization rewards longevity and seniority
What is Continuous Commitment
Interview conducted to assess and discuss the employee's experience
What is a Stay Interview
This will galvanize the employee's sense of positive support from the organization
What is effective supervision
The acronym POS in an organizational context
What is Perceived Organizational Support
The chapter this activity is for
What is Chapter 6
Commitment to a specific individual or team within the organization
What is Normative Commitment
Important feedback to help the employee realize their value to the organization
What is recognition?
This is the 2nd purpose of supervision
Developmental or formative functions
The ratio of recognition to constructive feedback
What is 5:1
The gravy sauce provided for our lunches with sandwiches
What is Au Jus
Commitment developed to emphasize the organization's mission, vision, values, and beliefs
Affective Commitment
This is important as and sometimes more important than content
What is the process?
Supervision done poorly, sets the stage for an employee to feel
What is unsupported and/or uncared for?
Tool, located in the book's appendix, to help supervisors, managers, and leaders assess how they are performing with regard to the three key aspects of employee engagement and performance management.
What is the Performance Management Assessment
This Jonas Brother was featured in session 2's slide show
Who is Joe Jonas
This is the type of commitment when the organization is driven by dynamic individual leader
What is Normative?
It is important to to explore, ______ of the supervisory process.
What is purpose and scope?
This is the metaphorical piece of furniture for ensuring the employee's ability to be successful
What is a three-legged stool?
This is how we make others in the building jealous of our training
What is LOUDLY cheering and clapping
This defines whether an employee feels continuously, normatively, or affectively committed to the enterprise.
What is Perceived Organizational Support or POS?
These 5 men, in 2011, suggested that performance management is a tool for considering how to effectively engage employees
Who are Mone, Eisinger, Gruggenheim, Price, and Stine?