Who Are You Going To Call?
You would like help interpreting the team member engagement results and have questions about the survey action planning process. What department do you contact?
What is Organizational Development
What is example of an informal method to document a coaching and counseling conversation you have with your team member?
Sending an email to your team member thanking them for meeting with you and detailing the expectations going forward. It is best practice to request the team member acknowledges receipt of the email.
Your team member disagrees with their evaluation and refuses to sign it. You note on the evaluation that they refused to sign and push it through Halogen. What steps have you missed?
Inform the team member signing the evaluation does not mean you agree with the evaluation but only that you received it. The team member does have an option to include comments on the evaluation.
A Remote Work Agreement (RWA) is the same thing as a Flexible Work Agreement (FWA)?
False - the two are separate. Options for flexible work could include: Flextime, Compressed Workweek, Job-Sharing, Part-Time, Telecommuting. Remote work is solely working from home.
DRAFT Who to call for a reasonable accommodation
Members of your team are signing a petition to ask for better parking conditions and would like you to sign the petition. How do you proceed?
The preferred practice would be for you to listen to the team's concerns and let them know you will escalate their concerns to HR leadership and/or appropriate leadership team
You hear your team member tell their peer "You are the bubbles to my bath." No one seems upset and you find it comical. Should the team member receive coaching?
What is yes. While this instance did not result in a team member being offended, the team member should be made aware to refrain from making sexual innuendos in the workplace.
At the completion of a performance improvement plan (PIP) where your team member is going to be fired, they unexpectedly file a continuous FMLA claim. How do you proceed?
Due to FMLA job protection the PIP is paused. You should contact Team Member Relations.
You would follow the corrective action steps except during a new hire introductory period or for an egregious misconduct
True
DRAFT - HR Answer Center, IDAM, Compensation, OD
DRAFT - What law/act requires all hourly employees to be paid every minute worked including answering email and calls?
FLSA - The Fair Labor Standards Act
A braille keyboard is not a reasonable accommodation
False
You receive complaints that Mickey Mouse has offensive smells coming from his cubicle. When you go to speak to Mickey Mouse he is sitting with his feet on his desk wearing no shoes or socks. You explain the hygiene policy to Mickey Mouse but he insists that he must sit this way because his femur is irritated. How do you proceed?
Advise Mickey Mouse to contact IDAM to request a reasonable accommodation.
You are contacted by an employer conducting a reference check on your team member who you fired for bullying. You notify the employer that the team member is not eligible for rehire due to misconduct. Is there anything else you can tell the employer?
No, it is not advisable to conduct reference checks. Verifications of employment are to be conducted by the Work Number or by reaching out to employmentverification@moffitt.org.
Your team member has created an employee relations matter on your team. What should you do prior to reaching out to Team Member Relations to request a meeting?
What is gather documentation to share with your team member relations advisor prior to the meeting so TMR can prepare accordingly.
You place your team member on a final written counseling. What three things should you tell your team member to expect after receiving this consequential counseling?
The team member can grieve through the disciplinary review process; they are not eligible for any incentive and not eligible to transfer or promote for 6 months.
Alice in Wonderland would be eligible for transfer to another department though, she had just received a documented verbal counseling for attendance three weeks ago.
True. A documented verbal counseling is non punitive.
During a coaching discussion with a team member, they begin screaming profanities, crying and accusing you of being a dictator. How do you proceed?
Remain calm and pause the meeting based on the temperature, let them know the meeting will be rescheduled, document the event and reach out to Team Member Relations and provide the details. (Call Security, if needed.)
You are going to coach your team member, and they request a witness. How do you proceed?
A member of leadership can be present as a witness.
Attendance and conduct are two examples in which can be addressed with a coaching and counseling.
True