Who Are You Going To Call?
Hodge Podge
Are you serious?
Miscellaneous
True or False
100

You would like help interpreting the team member engagement results and have questions about the survey action planning process. What department do you contact?

What is Organizational Development

100

What is an informal method of documenting a coaching and counseling conversation you have with your team member?

What is sending an email to your team member thanking them for meeting with you and detailing the expectations going forward.  It is best practice to request the team member acknowledges receipt of the email.

100

You place your team member on a final written counseling. What three things should you tell your team member to expect after receiving this consequential counseling?

What is he can grieve through the disciplinary review process, he is not eligible for any incentive and he is not eligible to transfer or promote for 6 months.

100

What are the three categories you should focus on when performing corrective action?

What is Attendance, Conduct and Performance

100

A Remote Work Agreement (RWA) is the same thing as a Flexible Work Agreement (FWA)? 

False - the two are separate. Options for flexible work could include: Flextime, Compressed Workweek, Job-Sharing, Part-Time, Telecommuting


200

A team member will be going on a leave of absence one week after Mandies launch. In order for the team member to receive a merit increase, when do they need to complete the assigned courses by?

What is the team member needs to complete the course before they start their LOA

200

Members of your team are signing a petition to ask for better parking conditions and would like you to sign the petition.  How do you proceed?

What is the preferred practice would be for you to listen to the team's concerns and let them know you will escalate their concerns to HR leadership and/or appropriate leadership team

200

You hear your team member tell their peer "You are the bubbles to my bath."  No one seems upset and you find it comical.  Should the team member receive coaching? 

What is yes.  While this instance did not result in a team member being offended, the team member should be made aware to refrain from making sexual innuendos in the workplace.

200

At the completion of a performance improvement plan (PIP) where your team member is going to be fired, they unexpectedly file a continuous FMLA claim.  How do you proceed?

What is FMLA is a job protection.  You should contact Team Member Relations.  For continuous FMLA leave, the clock stops and the PIP would be addressed upon return 

300

One team member has been causing conflicts and disrupting team harmony. The manager reaches out to Organizational Development to organize a team-building workshop for the entire team, hoping it will resolve the issue without singling out the team member. Is this the correct approach, or should they seek support from another department?

What is seek support from Team Member Relations?

300

Your team member is placed on a first written warning for calling a peer an evil doer.  What eligibility does this team member loose?

What is the eligibilty to transfer or promote for 6 months.

300

You are going to coach your team member and they request a witness.  How do you proceed?

What is only a member of leadership can be present as a witness.

300

The name of the law that requires all hourly employees to be paid every minute worked including answering email and answering calls?

What is FLSA - The Fair Labor Standards Act

400

A braille keyboard utilized by your team member is an example of....

What is a reasonable accommodation

400

You are contacted by an employer conducting a reference check on your team member who you fired for bullying.  You notify the employer that the team member is not eligible for rehire due to misconduct.  Is there anything else you can tell the employer?

What is no.  Verifications of employment are to be conducted by the Work Number or by reaching out to employmentverification@moffitt.org  It is not advisable to conduct reference checks.

400

Your team member has created an employee relations matter on your team. What should you do prior to reaching out to Team Member Relations to request a meeting?

What is gather documentation to share with your team member relations advisor prior to the meeting so TMR can prepare accordingly.

500

What are three corrective action events when team members are afforded the option to grieve through the Disciplinary Review Process?

What is during a PIP, Termination and Final Written Counseling

500

What are the 5 steps in progressive disciplinary action in order? 

What is a coaching, a documented verbal counseling, a first written counseling, a final written counseling and a termination

500

You are going to coach your team member and they begin screaming profanities, crying and accusing you of being a Dictator. How do you proceed?

What is pause the meeting based on the temperature, thank them and let them know the meeting will be rescheduled, document the event and reach out to Team Member Relations and provide the details.  (Call Security, if needed.)

500

Your team member disagrees with their evaluation and refuses to sign it. You note on the evaluation that they refused to sign and push it through Halogen. What steps have you missed?  

What is you let the team member know they have the opportunity to make comments on the evaluation.

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