Submission
RFO Review Productivity Target
What is 4 hours
Offer Productivity Target
What is 2 hour response time to recruiter questions
Traveler Requested Productivity Targets
What is 24 hours (initial) and then 5 business days
Daily asks/questions
What is 4 hours
New Order Productivity Targets
What is 2 hours
RFO Unable to Send Productivity Target
What is 24 hours
Rescinding Offer Productivity Target
What is 48 hours
EBBT Productivity Target
What is 1-3 times per week
Offer response to client Productivity Target
Aged Orders (30+ days) Productivity Target
What is 5 business days
Sent Productivity Target (VI)
TAccepts Productivity Target
24 hours
What is 4 hour response in cue and rescind after 72 hours (45 days or less)/5 business days (45 days or more)
Concerns Productivity Targets
What is 3 hours
Release Strategy Productivity Target
What is daily
Sent Productivity Target (non VI)
What is daily
Pre-start cancel Productivity Target
What is notify client/traveler within 3 hours of cancellation, process in AMIE (tech as needed) and backfill/redirect.
Upcoming end dates Productivity Target (no extension status)
What is weekly
Cancel Productivity Target
What is 3 hours
Playbook Tactic Productivity Targets
What is weekly
Interviewed Productivity Target
What is 4 hours upon status change and continue to update cue daily if we can't offer
Postponement Productivity Target
What is 5 hours to cue the recruiter to follow up on credentialing items.
File sent, no response Productivity Target
What is 24 hours, close the order after 7 business days of no response