Shopping Vocab1
What is a customer?
someone who shops in a store
When you go to the doctor because you're not feeling well, and the doctor asks what your symptoms are - what will you tell him?
how you feel (e.g., headache, fever, sore throat)
Can you return something if it's on final sale?
No
When you buy something, but the sale is final and you are not permitted to return it at all... the item is said to a __________ __________.
final sale
A person who is shopping in a store is called a ___________.
Customer
What is merchandise?
The stuff (items and services) that a store sells
When the doctor gives you medicine - she will let you know the dose, you should take. What does dose mean?
the amount of medicine you should take
What is a coupon?
a coupon give the person who owns it a discount (you get to pay LESS) on something in the store.
When you have a piece of paper that says you get $1.00 OFF the price of what you're buying - you are holding a _________.
coupon
The items a store sells is called ___________.
Merchandise
What is a return?
when you bring something back to the store because you don't want it
If you have a high body temperature, you are running a ____________.
fever
What is a discount?
When an item is priced for LESS than usual, the item is said to be on a ___________.
discount
When you bring something back to a store, because you don't like it, you are making a ____________.
Return
What is a refund?
When you get your money back (when you return something)
John didn't feel well. One of his symptoms was nausea. That means he feels like he is going to __________.
throw up, get sick
Name one reason you would go to the Customer Service Department.
returns - exchanges - refunds - ordering - online orders - questions
If you are at Walmart, and have a question about whether another store has the item you wanted - you can go to the ___________ _________ _________.
Customer Service Department
When you return something and get your money back, this is called a ________.
refund
What does it mean to exchange something?
To return something, and get something else in its place
The medicine box said that medicine might make you feel drowsy. What does drowsy mean?
tired
What does it mean to purchase something?
to buy something
If you wanted to order merchandise that is out of stock, what department can you go to to order it?
the customer service department.
When you bring your recently purchased red shirt back to the store, because you changed your mind and now you want the blue shirt - it's called making an ___________.
exchange