Personal characteristics
Personal Appearance
Personal Qualities
Teamwork and leadership
Miscellaneous
100
means being able to identify with and understand another person's feelings, situation, and motives
What is empathy
100

Patients are more likely to feel confident about the care they receive if the health profession clean. This is known as

What is positive self-image

100
this is not allowed on a medical document to correct and error
What is white out
100
consists of many professionals, with different levels of education, idease, background, and interests, working together to benefit the patient
What is teamwork
100
The ability to be tolerant, to be understanding, and to control your temper indicates ____.
What is patience
200
having the ability to say or do the kindest or most fitting thing in a difficult situation
What is tact
200

Good nutrition, Regular physical activity, Adequate sleep, Effective stress management, good posture and avoiding harmful substances

What is the Good Health?

200

Alicia is a medical assistant after changing the dressing on a patient’s wound, she threw the old dressing and her gloves into a regular trash can instead of a biohazardous waste container. A nurse noticed these items in the trash can and reported the incident to the supervisor. When the supervisor asked who was did that, Alicia admitted to her mistake although she was embarrassed.

What is responsibility?

200

Sharing information and receiving feedback is a form of 

What is a communication?

200
Enjoying your work and displaying a positive attitude displays ____.
What is enthusiam
300
being prompt in reporting to work, and maintain a good attendance record. performing assigned tasks on time
What is dependability
300

Health care workers must take special care to maintain good hygiene


What are controlled body odor and cleanliness. Groomed hair and fingernails, Clean, appropriate hairstyles and Tasteful makeup?

300

Luke took a short vacation over the weekend and did not get home until very late on Sunday evening. He was scheduled to work at 7:00 AM on Monday. Although he was tempted to take the day off, Luke is trying to being a good employee and went into work as scheduled.

What is Commitment?

300
this person within a department collects admission information, answers phone, answers call ligts
What is admitting clerk
300
Being willing to be held accountable for your actions is ____.
What is responsibility
400
the ability to begin or follow through with a task
What is self-motivation
400

Health care workers must display and develop the following traits: •Flexibility, Honesty, Responsibility, Commitment and Enthusiasm

What is positive Attitude?

400

Most facilities have rules regarding: Uniform Clothing, Shoes, Name badge, Jewelry

What is dress requirements?

400

Adapt to changes and learn new things  

What is Willingness to Learn?

400
Using good judgment in what you say and do and making sure that the patient’s rights are not violated demonstrates ____.
What is discretion
500
qualified and capable of performing a task
What is competence
500

Ronnie is having a busy day at work. Her supervisor asks her to check the temperature of a patient. Ronnie is tempted to make up a temperature and record it on the patient’s chart to save time. Ronnie remember that integrity must be held in high regard in the workplace.

What is honesty?

500

A team of nurses in a hospital was saddened by the resignation of a co-worker. Rhonda, an LPN, sent each team member an encouraging card to help motivate the nurses to keep smiling. Thoughtful gestures like this can unify employees and create positive energy in the workplace.

What is enthusiasm? 

500

Accept and learn from opinions of others  

What is Acceptance of Criticism?

500
shoe requirements for health care workers
What is closed toed and clean
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