Self-Esteem
How you perceive your worth and value as a person.
What is self-esteem.
Taking action and doing what needs to be done without being asked.
What is Initiative
(DEF)
Budgeting your time to accomplish task on a certain schedule.
What is time-management.
What is the procedure you should follow when helping customers?
Listen , Take the customer side, repeat,get help, and establish a plan.
0r
Believe, listen, acknowledge, solve, thank
Career and personal development and aspect of self-awareness and self-esteem.
What is goals.
Taking account for your actions.
What is responsibility
Sarah is a secretary of the CEO of Coca-Cola. Sarah runs around managing multiple tasks at once. What is this an example of?
What is multitasking.
Having training or preparing for all tasks you will perform
Cross-training
What is a way to stand up for what you believe in without being pushy or or aggressive.
What is being assertive
What is an understanding of a person's situation or frame of mind.
What is empathy?
What is the process of working with the parties in conflict to find a resolution
What is negotiation
After the coach saw his players work together to score five goals and win the game, he bought them pizza as a reward for their ________.
Teamwork