Why Supervision?
Supervision helps staff learn and improve these.
Skills
Supervisors should clearly explain these so staff know what is expected of them.
Expectations
Giving everyone the exact same support is called this.
Equality
Instructions, modeling, rehearsal, and feedback make up this training method.
BST
Supervisors should use this to make decisions about staff performance.
Data
Effective supervision can improve the quality of this provided to clients.
Client care
Asking questions and paying attention to staff concerns demonstrates this skill.
Active listening
Giving staff support based on their individual needs is called this.
Equity
Showing staff how to perform a skill is called this.
Modeling
When a staff member does not know how to perform a task, this may be the problem.
Skill deficit
Supervisors provide this to let staff know what they are doing well or need to improve.
Feedback
Supervisors should provide feedback in a respectful and this manner.
Professional
Language and communication style are examples of these.
Cultural variables
Having staff practice the skill is called this.
Rehearsal
Unclear expectations, lack of materials, or limited feedback are examples of these.
Performance barriers
Regular supervision can help staff feel more prepared and build this.
Confidence
Creating an environment where staff feel comfortable asking questions supports this.
Psychological safety
A supervisor may adjust this based on how a staff member learns best.
Training
Telling staff what they did correctly and what to improve is called this.
Feedback
Watching staff perform a skill is an example of this type of assessment.
Direct observation
Better staff performance may lead to improved outcomes for these individuals.
Clients
Supervisors should consider staff communication styles, values, and these when building relationships.
Cultural variables
Supervisors should recognize personal assumptions that may affect their decisions. These are called this.
Biases
Praise or another preferred consequence delivered after correct staff performance is an example of this.
Reinforcement
Supervisors should change their training or support when the data show the current approach is not this.
Effective