Customers
Customers who qualify for one play one stay?
What are new first time customers?
PPE that is part of your uniform?
What are nonslip shoes?
Chemical used to clean the turf
What is Eco?
After hours notice
What is 72 hours?
Perks included with VIP suites
What is additional playtime?
What is Ice cream?
What is a free bath?
What is the VIP Camera?
Offer for food aggressive siblings
What is separate to feed?
How do you handle an aggressive cat?
What are cat gloves?
What is the kitty burrito?
What is call an MOD?
Every occupied rooms needs to be
What is clipped with a carabiner?
When should customers be greeted?
What is as soon as they come in the door?
Difference between a nail trim and nail dremmel
What is length of nail and rounded shape
Digital report card sent to boarding and daycamp guests to keep parents up-to-date on their pets stay
What is Furever Connected?
Toys that we cannot accept
What are stuffed toys?
What are squeaky toys?
What are rope toys?
How often are rooms turned over/360'd?
What is daily or whenever necessary?
First enticement we use for picky eaters
What is warm water?
Playtime that keeps guests outside from 9am-4pm
What is daycamp playtime?
Accronym for when dealing with difficult clients
What is LEAD?
Dogs that can't be free ran to group/play yard
How many times should feedings be initialed?
What is two times per meal
You're checking a dog out and notice that its paws are yellow and they smell funky
What is notify MOD and give a complimentary sanitary bath?
Playtime for boarding guests
What is at least 45 minutes to one hour?
What should be done at the end of every tour?
What is offer to make them an appointment or reservation?
Rough play
What is neck biting?
What is instigating?
What is body nipping/herding?
What is an identity thief?
When doing an entrance/exit exam you notice a dog has long nails/ nails of different lengths
What is let reception know to offer a nail trim before pick-up?
How does a guest become noncompatible?
What is dog aggressive?
What is dog reactive?
What is not altered?
What is an instigator/scrapper?
Shampoo options for dogs with sensitive skin?
What is oatmeal shampoo?