Advisories
Please note once the reservation is cancelled it can't be undone and rebooking will be subject to current rates and availability
What is Cancellation Advisory?
*T
What is check ticket and TAW line?
Team event on 12/15
What is team potluck?
This needs things need to be provided when accessing an account
Trip ID
Full name of caller (must be account holder, authorized redeemer, or traveler associated with trip ID?
AND ANY ONE of the following
Airline/vendor/supplier confirmation code
All passenger names
Travel Dates
City pairs
Airline/vendor/supplier name
What is secondary verification?
Prices include taxes and fee's
Must provide tax and fee breakdown if requested by customer
Disclose any fees that need to be paid to the airline
Disclose applicable Program Fees
What is full Price Disclosure
QP/235/001
What is manually queue record to QC?
All bookings are put here and checked later by the person that booked it and by Racheal/James
What is tracker?
This number is entered when dealing with vendors and also has a website for travel advisors to get discounts. 13527231
What is IATA?
I am now ready to charge your card $XX.XX. Do i have your authorization to proceed
What is Authorization Verbiage
*QH
What is check queue history?
On December 4th Free donuts hot Chocolate and Cinnamon Apple Cider was available between 3 and 5 pm from...
What is Donna's Delicious Dozen and Travelin Toms Coffee truck?
A customer requesting a breakdown of charges associated with their trip.
What is Itemized receipt?
Tickets are non refundable and non upgradeable, unless permitted by the terms of the fare. Changes are only allowed based on each airlines fare rules and all normal penalties apply. Unused tickets have no value.
What is Airline Disclosures
*PQ
What is to confirm stored fare matches quoted amount?
12/2 was this persons Birthday.
Who is Nakeya?
Allow customers and advisors to voluntary cancel a Worldspan flight reservation online up to 24 hours before take off
What is self service Voluntary Cancellations?
Must state following:
Review Disclosures in the email
Received within 2 hours
call back if not found
What is Email Advisory?
*P5H
What is to check remarks field?
This person decorated the TL cubicle with a Christmas theme.
Who is Tammy?