Xelsource
Guardian
Xelsource/Connect Source
Adverse Events
Pharmacy Sigs/Medical Inquiry/Product Complaints
100

What are the recommended dosages for:

Xeljanz 5mg?

Xeljanz XR 11mg?

Xeljanz 10mg?

Xeljanz 22mg? 

Xeljanz 5mg- one tablet twice daily

Xeljanz XR 11mg-one tablet once daily

Xeljanz 10mg-one tablet twice daily

Xeljanz 22mg-one tablet once daily 

100

Where do you go to find how many tablets are left on a prescription? 

Click on Prescription #, and locate the tab that says "Units Remaining". 
100

Who do you email to Merge Patient Accounts? 

Beth Gambrel and Billy Nguyen 

100
Besides Xeljanz, what other medications do we report on? 

Methotrexate (Injection)

Enbrel

100
Whats PO BID? 

By mouth twice daily 

200

What forms are used for each program?

Voucher

QS

HAP

PAP

Conditionally Approved PAP/HAP?


Voucher-  Most current PIXEF, Voucher Enrollment Form with a Hard Copy of a prescription.

QS-Most Current PIXEF and Old PIXEF

HAP-Patient Assistance Application Form

PAP-Patient Assistance Application Form 

Conditionally Approved PAP/HAP: Patient assistance application and Old/Most Recent PIXEF


200

When you have to setup a new patient in guardian, what tabs in guardian do you put information into?

Allergies, Insurance, Conditions, and Clinical tabs  (Medication List)

200

What information do you take in from a MDO calling in a verbal before transferring to the pharmacist? and After the verbal has been received, what is the next step usually? 

Strength, Dosage, Day Supply, and the name of the person on the line.

Call the patient to setup Delivery 

200

"I can't hear you"

AE or No AE? 

No AE

200

Whats PO TID? 

By mouth three times a day

300

What are the steps in getting a new prescription for the patient ? 

Submit a Refill Request in GRX

Advise the Patient of the delay

Leave a Voicemail/or get in contact with a clinical staff member from the MDO


300
In Guardian, what tab do you go into when you have to change a patients phone number, Date of Birth, or Gender? 

Quick Add Patient 

300

If a patient does not have an approved case, where do you need to document your notes? 

Program Case

300

"I am in the hospital" 

AE or No AE? 

No AE

300

Give me an Example of a Medical Inquiry. 

Example:  Is it better to take the medication at morning or at night time? 

Is sleeping a side effect of Xeljanz? 

400

For a prescription to be considered Valid, what does it need to contain? 

Two Forms of HIPPA of the Patient


Strength and Dosage 

Doctors Signature

Date: (Not Expired)

400
When you are setting a shipment order up for a patient and if a prescription is not in guardian and it needs to be indexed into Guardian. Under Category, what is the name of the option that you choose? 

Xelsource Profile RX

400

Where can you locate the Patient's CSN in Connect Source? 

Program Case

400

Xeljanz 5mg 2 tablets by mouth twice daily for UC


AE or No AE? 

No AE 

400

What is the definition of a product complaint? and Give me an example of one.

A product complaint is any written, electronic,or oral communication of dissatisfaction relative to the quality of physical properties, condition, package insert and/ or packaging of a product.  

Example: Chipped Tablets 

500

What are the approved diagnosis for Xeljanz? 

Name one off label diagnosis for Xeljanz? 

Name one off label dosage for Xeljanz? 


Rheumatoid Arthritis

Psoriatic Arthritis

Ulcerative Colitis  

Alopecia

Vitalgo 

Crohns Disease 

Xeljanz XR 11mg twice daily


500

What is the function of  the Add Non-RX tab in GRX? 

To add all the package inserts that comes with the package. 

500

Besides the Program Case and the Pharmacy Triage, where else can you find documentation on a patients account? 

Consolidated Task View 

500

What is the definition of an Adverse Event? 

An adverse event is any untoward medical occurrence in a subject, patient, or consumer who is administered a Pfizer Product.

500

Whats QOD? 

By mouth every other day

M
e
n
u