A Term Essential 30 provides coverage for THIS duration of time
What is 30 years?
The U in UL stands for THIS
What is Universal?
Vantage products can have THESE TWO disbursement options
What are loans and fund withdrawals?
THIS department handles specific investment questions
What is Reallocations?
THIS type of authentication is needed to send an ownership change form
What is HRT?
THIS is the only cash value a Term Essential policy will have
What is pro-rata premium?
THIS type of illustration on a UL will show the least amount needed to keep the policy in force through age 120
What is a Minimum Level (ML) illustration?
Where is their quarterly statement?
Segments get created on THIS day of the month
What is the fifteenth?
We only ask a caller for their contract number if they work for THIS company.
What is Prudential?
A LifePro illustration will only show THIS type of premium once the level term is over
What is max premium?
ULs are considered THIS because of how their contract funds earn money
What is interest-sensitive?
THIS is the final level of guarantee and is based on premiums paid into the contract
What is the No Lapse Guarantee (NLG)?
Existing segments last for THIS long
What is TWELVE months?
THIS phrase is frequently referred to by its acronym -- KBAs
What is Knowledge-Based Authentication?
THIS department handles questions about converting to a permanent policy
THIS Vantage product was sold as a single-pay MEC
What is MyLegacy?
VUL illustrations will show the rate of return you specify as well as THIS alternate rate of return relative to what you specified
What is two percent lower?
What is the S&P 500?
Your caller states they are calling from Coventry First on behalf of "Wells Fargo NA Intermediary and Securities." You treat the call as a failed auth because it is THIS type of policy.
What is Viatical?
THIS LifePro product offers a loan option
What is a Return of Premium Term (ROPT)?
THIS is the only state that requires a form for changing a beneficiary
What is Massachusetts (MA)?
When a loan is taken on a VUL, the collateral portion of the contract fund still earns THIS percentage
What is 4%?
THIS product has the option to be invested in indices and/or the market
What is FlexGuard IVUL?
If a call comes in authenticated through the IVR, THESE are the only two things you need to confirm with the caller
What are the caller's name and the policy number?