LifePro
ULs
VULs
Indexed
Auth
100

A Term Essential 30 provides coverage for THIS duration of time

What is 30 years?

100

The U in UL stands for THIS

What is Universal?

100

Vantage products can have THESE TWO disbursement options

What are loans and fund withdrawals?

100

THIS department handles specific investment questions

What is Reallocations?

100

THIS type of authentication is needed to send an ownership change form

What is HRT?

200

THIS is the only cash value a Term Essential policy will have

What is pro-rata premium?

200

THIS type of illustration on a UL will show the least amount needed to keep the policy in force through age 120

What is a Minimum Level (ML) illustration?

200
Unlike VALs who display their rates of return in Service Platform, VUL rates of return can be found HERE

Where is their quarterly statement?

200

Segments get created on THIS day of the month

What is the fifteenth?

200

We only ask a caller for their contract number if they work for THIS company.

What is Prudential?

300

A LifePro illustration will only show THIS type of premium once the level term is over

What is max premium?

300

ULs are considered THIS because of how their contract funds earn money

What is interest-sensitive?

300

THIS is the final level of guarantee and is based on premiums paid into the contract

What is the No Lapse Guarantee (NLG)?

300

Existing segments last for THIS long

What is TWELVE months?

300

THIS phrase is frequently referred to by its acronym -- KBAs

What is Knowledge-Based Authentication?

400

THIS department handles questions about converting to a permanent policy

What is Change/TC (Change & Term Conversion)?
400

THIS Vantage product was sold as a single-pay MEC

What is MyLegacy?

400

VUL illustrations will show the rate of return you specify as well as THIS alternate rate of return relative to what you specified

What is two percent lower?

400
Mature segments earn their money based off the performance of THIS

What is the S&P 500?

400

Your caller states they are calling from Coventry First on behalf of "Wells Fargo NA Intermediary and Securities." You treat the call as a failed auth because it is THIS type of policy.

What is Viatical?

500

THIS LifePro product offers a loan option

What is a Return of Premium Term (ROPT)?

500

THIS is the only state that requires a form for changing a beneficiary

What is Massachusetts (MA)?

500

When a loan is taken on a VUL, the collateral portion of the contract fund still earns THIS percentage

What is 4%?

500

THIS product has the option to be invested in indices and/or the market

What is FlexGuard IVUL?

500

If a call comes in authenticated through the IVR, THESE are the only two things you need to confirm with the caller

What are the caller's name and the policy number?

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