Where are you
The client reports to you that they lost their EBT card. While registering the case you answer the question of "HAS AN EBT CARD" as no, will GW send the client a new card?
NO - this question is for documentation purposes only
True or False: You can screen an applicant from the Application Inbox
True
What are two ways to search in Georgia Gateway?
Quick Search
and
Search Module
A case change that causes benefits to decrease requires verification when?
If the income changes by MORE than $50 per month
OR
If the change in income causes the AU to become ineligible
If the AU is billed for at least 2 utility costs that are not used to heat or cool and are billed separately from the rent or mortgage they are allowed what utility deduction
Limited SUA - $335
What does FFM stand for?
Federally Facilitated Marketplace
True or False: The system automatically generates and assigns a task after Application Registration
True
Where can you go to access interfaces?
Interface Module
or
Page Level Links while in Data Collection
While on the File Clearance Results page you realize you entered the date of birth incorrectly, can you go back and make changes?
YES
What form do ALL work registrants need to receive?
GA Consolidated Work Requirement Notice (Form 859)
Paper Applications can be submitted to the agency in which ways?
FAX
WALK-INS (In Office)
What do you need to do in order to see the CP application when registering a case?
Use the Self-Service Icon (SS bubble) to access the PDF of the application
Can you register an application for someone that is on an existing case?
Yes
The following information is considered in what?
Gender
First & Last Name
Social Security Number
File Clearance
True or False: At renewal unearned income that has changed by $50 needs to be verified by TPS
False - If unearned income has change by MORE that $50 it must be verified by TPS
What policy will tell you if income is included/excluded and Earned/Unearned?
ODIS Policy 3420
Can GW auto deny FS applications?
NO - Auto Denial is only available for Medical Assistance
Five Steps of the registration process:
1. Locating Work
2. Screening
3. Pre-File Clearance
4. File Clearance
5. Post File Clearance
What must be true before you create a new person record?
They do not have an existing record in GW
All Au's that receive earned income are allowed what deduction?
20% Earned Income Deduction
What policy can you review to determine what shelter expenses are allowable?
ODIS Policy 3617
True or False: You can schedule an appointment for an application while in Data Collection
False - See Lightbulb on pg 95 in module 4
What are the four questions you should be asking yourself during the screening process?
1. Does a person record exist in GW?
2. Do they already exist in a case which they can be associated?
3. Are they the PI on another case?
4. Is there a duplicate application or pending case for the same program?
The client is applying for FS, MA, TANF, and Childcare. How many case numbers will the client have?
2
one case will have FS,MA,TANF and the other will have Childcare.
How do we treat terminated income received for a full month
Do not convert
Use actual for dates that have already occurred
Use representative for future dates