Policies and Procedures
What is the percentage of Bonus given to clinical if they hit 80% attendance rate?
1.25% of base salary
DOUBLE JEOPARDY
True or False: De-escalation is strictly to be used by clinical staff who is trained in de-esculation?
FALSE
This term describes the phenomenon where individuals may relapse after a period of abstinence due to craving and heightened sensitivity to drug cues.
What is craving or relapse trigger?
What is the organization Peace and Harmony House is Licensed By?
What is the Department of Drug and Alcohol
How many Department Heads are there?
What is 5
DOUBLE JEOPARDY
What is the name of the checklist that admin use for clients coming in?
Admission Checklist, Readmission/Reengagement Checklist/LOC
True or false: it is important if a person's tone or volume increases, to match it so the client understands you on their level
FALSE
What is the process of reducing or stopping substance use, often with medical and psychological support.
What is detoxification or detox?
What year and month did Center City Office Open
July 2023
What is the name of the department head that you will contact if you have issues with hours?
What is Yeida
What months in this Policy is Peace and Harmony House to conduct client satisfaction surveys?
January, March, June and September of each year.
How many stages are in the escalation curve?
5
DOUBLE JEOPARDY
This brain chemical is often involved in the reward pathway and is affected by many addictive substances.
What is dopamine?
WHO IS THE LAST MEDICAL DIRECTOR OF PEACE AND HARMONY HOUSE?
DR. Anish Desai
What is the Department Head that you would contact for clinical supervision?
What is Alexis and Angel
What is Step 2 in the Referral Policy?
Create Chart
What is 2 risk to not having boundaries?
Staff may feel pressured, manipulated, or unsafe
Clients may escalate behavior to get needs met
Crisis situations become more frequent and intense
This theory suggests that addiction involves a hijacking of the brain's reward system, leading to compulsive behavior despite negative consequences.
What is the hijacking or reward pathway theory?
P&HH just got approved for these two services?
Case Management and Recovery Support Services
DOUBLE JEOPARDY
WHO IS THE POINT OF CONTACT FOR W2 FORMS
WHAT IS WAYNE BARRETT
What policy establishes a framework for ensuring that all aspects of patient care within our organization reflect the ASAM criteria, emphasizing a comprehensive, integrated approach to addiction treatment that connects the biopsychosocial assessment, treatment plan, and progress notes.
What is the Golden Rule Policy
What is the Name 2 nonverbal de-escalation techniques
Maintain non-threatening posture,
Respect personal space
Be aware of facial expressions
Control your body language
This process refers to the brain's ability to adapt to the presence of a substance, leading to tolerance and dependence.
What is neuroadaptation?
Double Jeopardy
What is the official opening date of Peace and Harmony House?
What is December 6, 2021
When are Department Head Meetings Day and Time?
What is every other Friday from 9am-11am